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“close to cruise ships”

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Holiday Inn Port of Miami Downtown
Ranked #52 of 122 Hotels in Miami
Seattle, Washington
Level 5 Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“close to cruise ships”
Reviewed April 24, 2013

this was my second time staying here and I enjoyed both stays.
I stayed in the suite both times which I liked
the hotel is right across the street from the fun out door mall Bayside where I could see Bubba Gump's restaurant from my window
the hotel is also only about a 5 minute/$10 taxi ride away from the cruise ships

I will be staying here again in november

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
3 Thank jennifer w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Front Office Manager at Holiday Inn Port of Miami Downtown, responded to this review, May 11, 2013
Thank you for taking the time to write a review on your recent stay with us. Our location is very convenient to some of the main attractions in the Downtown Miami area and we are pleased to know that was helpful for you during your stay. It is always a pleasure to hear that your experience at our hotel was pleasant. We look forward to seeing you in November!
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2,347 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (359)
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Ajijic, Mexico
Level 6 Contributor
149 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed April 24, 2013

Booked because of the great location. If you are going on a cruise, this is the place. The room is so dated you almost feel like you are on the set of Peggy Sue Got Married (remember that one?). But, I would stay again. The port shops and restaurants directly across the street will get you in the mood for your cruise. The staff was wonderful and service oriented. We looked out our window directly at our cruise ship. We would stay again, for sure. They do need to do a total makeover, and I do mean total.

Room Tip: High Floor, Overlooking the Port
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Fools4Food
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Port of Miami Downtown, responded to this review, May 10, 2013
Dear Fools4Food,

Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us.

Again, we wish to thank you for your input and hope to see you the next time you travel to our area.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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Newalla, OK
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 24, 2013

We chose this hotel because it was close to the cruise terminal and we did have a really nice view of the port and our ship. We also walked across the street to the Bayside Market area for dinner and shopping, that was a nice, fun place to visit. Anywhere else around the hotel felt a bit dirty and unsafe, lots of homeless hanging right outside hotel doors.

This wasnt a terrible, dirty hotel. It was clean, just old and run down. The staff was nice. I wasn't happy that they dont offer shuttle service to the cruise terminal as almost all Holiday Inns I've stayed at have shuttles. The elevator was really, really slow. The rooms were decent but our air wasnt working right so it was hot and humid all night. By the time we had dinner and realized it, we were in bed and didnt want to mess with complaining and having to change rooms. Next time we will choose a different hotel. For the price & being a fan of Holiday Inn, I expected better.

Room Tip: Ask for Port view
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BlazeBaxter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Port of Miami Downtown, responded to this review, May 13, 2013
Dear BlazeBaxter,

Thank you so much for taking the time to write a review about your stay with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests. I apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. I have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Again, thank you for staying with us and taking the time to give feedback.

Sincerely,

Krysllin G.
Case Manager
IHGCare
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Level 4 Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 23, 2013 via mobile

We stayed 3 nights before we cruised. There was a group of us all there together. The rooms and hallways need to be updated a bit but they seemed to be working on it a bit here and there. The restaurant was good service and good and staff everywhere was friendly. This hotel is in a great area for things to do and bayside market was directly across the street. I would absolutely stay again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vhubley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hartford, Connecticut
Level 5 Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed April 22, 2013

This was our third time here in the past three years. Stayed two nights precruise. Really enjoyed it again!! It is nice looking out our window and seeing cruise ship in dock. And having Bayside marketplace across the road is helpful. Taxi to the port was around $10. Wil lbe back next April

  • Stayed April 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank jdoggcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Manager at Holiday Inn Port of Miami Downtown, responded to this review, April 23, 2013
Thanks so much for our choosing our hotel for the third time - we appreciate you so very much and are so glad that our team helped to make your travel experience a good one! Please allow us to express our gratitude personally by contacting us prior to your stay at 305-371-4400 and we look forward to seeing you next April.
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Powder Springs, Georgia
Level 5 Contributor
76 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 21, 2013 via mobile

Overall a nice hotel, restaurant service slow. Location for a cruise is perfect and love Bay side Market . A rough.part of town though a lot a transients. The staff at this hotel were for the most part helpful .

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tracywpaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nicole J, Manager at Holiday Inn Port of Miami Downtown, responded to this review, April 22, 2013
Thanks so much for taking the time to write a review on your recent stay with us. We are pleased that you appreciated the convenience of our hotel and even more so to hear that our staff was most helpful. We hope the cruise was a great one!
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Eastbourne
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 19, 2013

We only stayed one night pre-cruise, the room was clean although the bathroom was a little tired. We had a great view of the cruise port and enjoyed all that Bayside Market had to offer during the evening. We ate breakfast in the hotel the following morning and chose the buffet – it was perfectly adequate but a little expensive for the limited choices. Overall I would choose to stay at this hotel again if it was for a pre or post cruise night due to its proximity to the port but were I staying in Miami for longer I would choose an alternative.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MJV10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Port of Miami Downtown

Property: Holiday Inn Port of Miami Downtown
Address: 340 Biscayne Boulevard, Miami, FL 33132-2211
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Romantic Hotel in Miami
#39 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Port of Miami Downtown 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
Located in the heart of downtown Miami, across from Bayside Marketplace, with over 96 specialty stores and 14 renowned restaurants. Overlooking Miami's Biscayne Bay, the Holiday Inn is just minutes away from the Port of Miami, American Airlines Arena, and the Performing Arts Center. Business guests will appreciate our proximity to Miami's government centers, financial district, banks, accounting and import/export firms. Our entire staff takes pride in providing a friendly and pleasant environment. We would like the opportunity to host your next visit to Miami!Great News! Our new Restaurant Grill is now open. Featuring an American-Italian continental cuisine with an interactive Sport Lounge; also completed is the replacement of guestroom’s window. - The transformations is fantastic with noise reduction, storm resistant glass and phenomenal views of the port of Miami can now be enjoy from all rooms facing bayside. Phase II of our property improvement begins on September 1 through November 15, 2011 and it consists on the renovation of the first floor commercial area, includes new floors, ceilings, registration desk and lobby and the front doors. You are going to love the end result… ... more   less 
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Also Known As:
Holiday Inn Port Of Miami Downtown Hotel Miami
Holiday Inn Port Miami Downtown
Holiday Inn Miami
Miami Holiday Inn

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