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“Vertical good customer service” 4 of 5 stars
Review of Sunnyside Motel

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Sunnyside Motel
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Ranked #87 of 121 Hotels in Miami
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Vertical good customer service”
4 of 5 stars Reviewed December 30, 2012

I stayed there 2 weeks ago and I have to say that the front desk guys Christian and Alex are very attentive and they made my experience there twice as good, keep the good work guys!!!. Awesome cheap place to stay, will be back again

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank mrperez123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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19 reviews from our community

Traveler rating
    5
    7
    2
    3
    2
See reviews for
5
5
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4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 27, 2012

I have stayed in this motel ever since i was 6 years old when we came down from New Jersey. But i have to say that this past few years that i have not been the managing experience changed a whole lot. I must say that I have never been in a Motel/Hotel that states even though you have a DO NOT DISTURB sign they must knock at the door to see if you need service or tell you that its mandatory for them to give you room service. I have been staying there for the past 4 weekends and the only reason i stay there on the weekend alone (Fri,Sat & Sun) its because the person their (Christian) its a sweetheart and he really knows how to treat his guests and how to accomodate them.I told him during the week i rather stay elsewhere because the lady in the office and the cleaning girl from the weekday its a horrible customer service suck. I have been in the hospitality service and in customer service and never in my life i have seen such a manager act the way that lady acts. In one of the rooms that I stayed at i told the lady i had roaches regardless of the so much cleaning they want to do while you are sleeping and she said "I am sorry their is nothing I can do" If i have guest staying as much as i stay there and spending all the money i do there i try at least to please that guest as much as i can because of this guest i am getting my salary. She has no customer service at all and she does not know how to treat customers. Also you have like 4 or 5 cats all around the motel which the landscape its beautiful but some places when you pass by smells pretty bad. OWNER PLEASE TAKE CARE OF THESE ISSUES... ISSUE 1-THE SO-CALLED MANAGER (OLD LADY IN THE OFFICE) 2-CATS 3-DO NOT DIRTURB (Come on really... DO NOT DISTURB.. Respect your guests respect that you cannot knock on the door at 9:30am and ask if you need service...

Room Tip: Back rooms dont have that nasty smell of cat poop.. Like room # 27,16,9 Room # 8 has roaches. and ro...
See more room tips
  • Stayed July 2012, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank MiaBella R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 7, 2010

Well the location was important for me for this trip....so back to Essentravel.com I went and chose the Sunnyside Motel in downtown Miami. It was as expected, cheap room, thin walls but I slept ok just the same. I probably wont go back but I wasnt too upset with the stay.

Link Owner: Johnson Clay

  • Stayed January 2010, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank SoupJoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sunnyside Motel

Property: Sunnyside Motel
Address: 6024 SW 8th St, Miami, FL 33144-5069
Location: United States > Florida > Miami
Hotel Style:
Ranked #87 of 121 Hotels in Miami
Number of rooms: 19

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