I know the original Casablanca at the river, and it is a wonderful place. Last Sunday I went to the restaurant with some friends and the place was packed. The waiting time for a table was for at least 30 minutes, so the owner offered us the option to go to their new place at Bayshore Dr. He said: “You will find the same quality of food, but less people.” Furthermore, he gave us a coupon for a free bottle of wine and a 10% discount.
As soon as we got to the restaurant, we were surprised because the manager had already reserved a table for us. However, when we sat at the table, the horrible experience started. First of all, it took more than 10 minutes to get the menu..Later on we asked for our free bottle of wine; unfortunately, we got a very cheap wine, better not to have had it at all
We first ordered food for the kids, so we could keep them quiet, but we had to wait 10 more minutes for the waiter to come back to take our order. It took forever to get the food, the kids were starving and we had to ask several times to bring their food first to calm them down. They brought the kids food: still, it took almost 30 minutes to get our dishes.
The food was excellent, but the service was horrible. Still, the waiter made a great effort to offer us a good service. I think the main problem was in the kitchen.
The place is nice, and it has a fantastic view of the bay. However, I will hardly give it a second chance. Keep in mind that it is an expensive place