We stayed just one night pre-cruise and enjoyed the spacious, clean modern room. Plenty of space with sofa area and second large TV. Coffee machine was good. Bed very comfortable.
Our restaurant experience was poor, with desperately slow food and drink service. The bar tender didn't appear to know how to make the Mojito on the cocktail menu and the 2 efforts were spectacularly bad, although fairly and appropriately removed from the bill. After a very long day travelling from the UK we really needed the efficient, friendly service that we have invariably received in the USA - it wasn't to be. The wait staff were engaging and friendly enough but seemed desperately in need of some very basic training. A good start would be on the basic order of service - welcome; seat; drinks menu; food menu; drinks order; drinks delivery; food order... etc. I do not exaggerate when I say that there was a problem/delay at every single stage.
The food was, eventually, very good. Chicken lollipops were tasty and the burger was delicious - inexplicably the waitress initially thought we wanted our main courses (entrees) before the starters (appetisers) but sorted it out. The staff are clearly trying and a small amount of training/experience should resolve the issues. This hotel would then become an excellent choice.
- Official Description (provided by the hotel):
- Cambria Hotels & Suites is about creating experiences. Cambria makes business travel easier—and more fun—than ever before. Offering modern decor, rooms that feel like an upgrade, while fresh, local cuisine at our Social Circle™ restaurant offers casual dining options for all ages. Cambria makes every guest feel like a VIP. Cambria Suites is designed for the way you live and work. An all-suites hotel with more spacious rooms, it offers a separate workspace with moveable desk and ergonomic chair. Enjoy luxurious bath amenities and bedding. Connectivity Panel technology. Flat panel TVs in living/work room and bedroom areas. Microwave, refrigerator, Wolfgang Puck™ coffee and room service. Plus a swimming pool and state-of-the-art fitness center ensure you stay fit during your stay. Contemporary dining with the barista gourmet coffee bar, hot breakfast buffet and dinner menu, a 24/7 convenience store with comfort food - as well as healthy and organic snacks, and free high-speed wired and wireless Internet access. Cambria Suites Miami Airport Blue Lagoon offers personalized options for the corporate and leisure traveler, with service that is warm, approachable, flexible and uncomplicated. While in your room, you will enjoy the spacious layout with added technology benefits that will meet your needs, but you will also benefit from noticeably larger vanity space in the bathrooms and relax on modern, comfortable furniture. The guest suite experience is exceptional, but Cambria guests are also encouraged to enjoy all the open social spaces and experience a high level of guest and staff engagement throughout their stay. The hotel offers complimentary 24 hour airport shuttle service, Choice Privileges® rewards program and the Cambria Pledge, a True Unconditional Guest Satisfaction Guarantee* that promises your complete satisfaction! ... more less
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