Not at all what we expected when we purchased a voucher through Gilt City for a Sugar Rush Ticket which consisted of two scoops of ice cream of our choice along with half a pound of toppings for $9. When we went yesterday, we went up to the host at the front and showed our Gilt City voucher. He was pretty clueless on this offer. He asked us to sit down and someone would be right with us. So we sat and waited for about ten minutes before the guy HE WAS SPEAKING WITH came to our table. Finally, our waiter comes and we show him the voucher and he was also pretty clueless. So he tells us to select two flavors of ice cream which we do. We are then given a cup to put our toppings in. We had no idea we would only be able to choose candy, no other sort of toppings for our ice cream. I've never put candy in my ice cream. It just doesn't make a good combination. We were expecting perhaps hot fudge, cherries, bananas, sprinkles, but no. All that was at an extra charge. So our waiter then comes out with our ice cream in a cup the same size as the cup given to us to choose our candy toppings. I said, "Sir, how can we pour these toppings over the ice cream?" He had no idea what to say. So I asked if they had a bowl to give us. He went to the back and brought us one. Why didn't he bring this in the first place? What was he expecting us to do? Eat the candy and ice cream separately?
So we finish our ice cream and there was no way we could eat all the toppings since it was too much chocolate. I asked our waiter for a a top to cover the cup for the chocolate. They didn't even had lids and they had to give me a lid they used for soda drinks.
Not only was our Gilt City voucher not worth the $9 because the scoops of ice cream were very small, this place is VERY EXPENSIVE and a TOURIST TRAP. It's in the heart of Lincoln Road where the Ghiradelli's was at. Candy is $13.99 a pound which is ridiculous and unheard of. Since it's located in the beach and Lincoln Road has a huge mark up on rent, that is the price you need to pay.
Please bring back Ghiradelli's. They have way better chocolate and their hot chocolate was amazing.
This place sucks and will not last long.
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