I was looking forward to a day of pampering and had reserved a relaxing bath followed by a 1 hour massage.
The bath was anything but relaxing. Without going into too much detail I recommend that if you decide to try it you make sure they show you ALL the controls and not just the hot & cold faucets.
The massage was wonderful (I think she was trying to make up for my terrible bath experience) but the rest of the operation was shambolic. After the massage I was put into a bathroom w/a nice shower and ... no towels or hair dryer. I also couldn't find one in the locker room. The locker room has 1 (!) private area to get dressed or undressed in, and nowhere to sit (to remove shoes or dry hair at the mirror, had there been a hair dryer).
The receptionist appeared completely ignorant of the issues w/the bath until I told her and utterly uninterested.
I don't know whether my experiences were unusual and they were just having a bad day - all I can say is that I won't ever return to Jurlique.
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