I booked a 2 BR 2 bath apartment at the Viscayne at 244 Biscayne Ave. I booked this property in August of 2012 with no notice of changes and the property was confirmed via e-mail by the company. While I was en-route via plane to my destination I got a phone call 5 hours prior saying my location had been moved. I was told I had been given notice and needed to leave, when I refused, I was hung up on and my calls were ignored. We finally got a manager to come that gave us an apartment that was half the size. I was told I would be compensated...still waiting. I had no issues booking with them the previous year but I NEVER will again. This is a SCAM and no one should use this company. They are unprofessional and completely rude.
- Official Description (provided by the hotel):
- Located in International Business Center. 2-bedroom Units on High Floors w Panoramic Views. Full Kitchen w Topline Appliances, Separate Dining Area.Roof Deck Swim Center w cabanas, bar.Enjoy easy access to the entrance of the Port of Miami and the embarkation for multiple cruise ships plus nearby dining, and unequalled nightlife. Bayside Market, and the burgeoning scene in this rediscovered trendsetting Brickell neighborhood. Located in the heart of Miami's international business district. Music and art are literally right outside your door. American Airlines arena is a 3 block walk and the Miami Convention Center is 5 short blocks. ... more less