This is the worst company I have ever dealt with. I booked this hotel 6 months prior in October 2012 for March 2013 attempted to call them weeks before my reservation to confirm. I called everyday 3x and got the answering machine or answering service every single time. I emailed all the email addresses corresponding with Elite City Stays once at day, but got no replies.
At this point I was beginning to get nervous and started my own investigation on this company. I read other reviews to gain more insight and found out that they were being EVICTED from multiple properties in the MIami area. It wasn't until 4 days before my arrival that they emailed me to let me know they were unable to honor my reservation. 4 days prior left me NO TIME to find a hotel in the downtown area for less than $3,000 dollars.
They also charged my card the reservation total back in October 2012 and currently still waiting for my refund. I may have to call my bank in order to settle this dispute.
DO NOT EVER BOOK ANYTHING WITH ELITE CITY STAYS... THEY ARE A SCAM... VERY IRRESPONSIBLE MANAGER (MATTHEW REED)
- Official Description (provided by the hotel):
- Located in International Business Center. 2-bedroom Units on High Floors w Panoramic Views. Full Kitchen w Topline Appliances, Separate Dining Area.Roof Deck Swim Center w cabanas, bar.Enjoy easy access to the entrance of the Port of Miami and the embarkation for multiple cruise ships plus nearby dining, and unequalled nightlife. Bayside Market, and the burgeoning scene in this rediscovered trendsetting Brickell neighborhood. Located in the heart of Miami's international business district. Music and art are literally right outside your door. American Airlines arena is a 3 block walk and the Miami Convention Center is 5 short blocks. ... more less