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Booking.com
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Booking.com
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InterContinental Miami(Miami)(Great Value!)
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FourSeasons.com
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Crowne Plaza Miami Airport(Miami)(Great Value!)
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Expedia.com
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Reviews (2,478)
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Reviewed September 20, 2017

If you expect a luxury hotel in Miami's Brickell area, the Conrad is only average. This property is outdated and is in serious need of renovation. Every time you enter the hotel you must go to the 25th floor to the lobby and then walk to another area and take separate elevators to guest rooms. Service in the main restaurant and bar were average at best. The hotel pool and sun deck is located in a different building atop the parking garage and is not conveniently accessed by guests. The best thing about this property is that the view of Miami Bay from from the 25th floor lobby is outstanding

  • Stayed: September 2017, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts
Thank 708christopherz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2017 via mobile

Visited the hotel as part of a conference.

The good:

Room was outstanding and overall feeling of the hotel was top notch. Views were great. Huge bathroom.

The not so good:

Paying USD$35 for a buffet breakfast with limited options is way overpriced. The wireless service was USD$18 per day and absolutely horrendous (very very slow). My expenses were paid by the company but the price does not justify the quality of food or services provided.

Front desk is on the 25th floor, which you get to using one set of elevators, my room was in 20th floor using a different set, conference was in the 3rd floor so to get to/from my room took 2 different trips (!) and in rush times could take +10min

Would not recommend.

Stayed: September 2017, traveled on business
Thank Alex_from_YYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2017 via mobile

I stayed here before my departure for a cruise for 1 night and I really enjoyed my stay. We arrived early but we were allowed to check in early and the desk clerk was very welcoming and helpful. My room was on the 16th floor with a nice view of the bay and the pool area. My room was nice and spacious and I loved the bathroom, which was was nice and clean. A friend used the pool and the gym and she enjoyed both. Everyone that we encountered here was friendly and seemed to enjoy your job, as they were all friendly. I wished I had more time to spend here, but I will definitely return. We were also there right before Hurricane Irma hit and I just hope everyone there and their families are okay.

Stayed: September 2017, traveled with friends
1  Thank candygirl70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2017

1. The hotel is at a nice location in Downtown, in the top floors of an office building.
2. Check-In could have been a bit faster, as the second person at reception was initially hiding in the office next to reception.
3. The room was very good, clean, with a nice view.
4. Breakfast was much better than expected.
5. Service was generally friendly, competent and good.
6. Don't think that the designers or managers of the hotel have ever tried to enter the hotel building with luggage. If they had, we wonder why they would not change the doors, which are just too heavy and unfriendly to travellers. Seeing the doors makes one actually trying to avoid them.

Room Tip: rooms with view of Miami beach and port are nicer than the others
  • Stayed: September 2017, traveled with family
    • Location
    • Cleanliness
    • Service
Thank burtourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2017

Irma was on her way; however, you would not have guessed with the professionalism of the Conrad Miami. It was exquisite and delightful from top to bottom. I could not have had a better stay if I had tried. Sebastian from the front desk was particularly helpful and knowledgeable.

  • Stayed: September 2017, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Conrad Hotels & Resorts
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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