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“I FELT LIKE HOME IN EVERY DETAIL.”

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Four Seasons Hotel Miami
Ranked #4 of 127 Hotels in Miami
Certificate of Excellence
Reviewed December 2, 2013

I slept like a baby and my baby too !! The staff was very cordial allways very personal and great service a little bit expensive the room service and not so great the food . The room was very comfortable and the guys in the valet parking with great disposition .

  • Stayed: November 2013, traveled with family
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Thank arigarza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this reviewResponded December 6, 2013

Dear Arigarza,

Thank you for staying with us and sharing your experience. I'm happy to hear our team provided you with personalized service, something we strive to do with every guest.

I regret to hear that the room service offerings and the valet experience did not meet your expectations. I will speak with the team, as we always strive to deliver the best products and experiences, and make the most positive impressions on our guests.

As mentioned earlier we take guest feedback seriously, and we hope we have the opportunity to welcome you back to regain your confidence in us.

Sincerely,
Dan Normandin
General Manager

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975 - 981 of 1,783 reviews

Reviewed December 2, 2013

Great hotel with incredible staff. Everyone here wants to make your stay memorable. The service is superb. The rooms are extremely clean and the view is just perfect. Took my Girlfriend here for her BIrthday and she loved it! They really took down that it was her birthday because everyone that found out who we were, wished her a happy birthday:). IN a great location with great food. Will definitely be staying here again!

  • Stayed: November 2013, traveled as a couple
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1  Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this reviewResponded December 6, 2013

Dear Scott L,

I'm thrilled to hear you had a wonderful time at the hotel, and that the team delivered a memorable experience for you and your girlfriend on her birthday.

Thank you for staying with us and sharing your most-valued feedback.

We hope you'll visit again soon, and celebrate many more special occasions with us.

Warm Regards,
Dan Normandin
General Manager

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Reviewed December 1, 2013

This is a great hotel - this is my 3rd stay here and every time has been the same. Service is excellent, hotel layout is good, location is good with access to a number of other restaurants, bars etc within walking distance. Great gym with everything you can ask for. Didn't use the pool this time as the weather was not great but have in the past and was very good. Ate in the hotel one night, service, food, ambience very good. Things that could be improved - a little quicker service in the bar area, especially when it is very busy. We also asked for a recommendation of a nearby restaurant for dinner one night from the concierge - it was not great and we should have stayed in the hotel.....

Room Tip: We got a suite, which was spacious with a separate bed for our daughter - recommended.
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  • Stayed: November 2013, traveled on business
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Thank GMac36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this reviewResponded December 6, 2013

Dear GMac36,

Thank you for continuing to stay with us when visiting Miami, and taking the time to share feedback. We're happy to hear you had a wonderful experience and enjoyed everything from the guestroom, hotel layout and location. It's unfortunate the weather was not cooperating during your stay and you didn't have the chance to enjoy a little poolside relaxation. Hopefully next time.

I regret to hear that the speed of service at the bar did not meet your expectations. I've shared your experience with the restaurant manager, as we strive to deliver the best levels of service.

We hope a visit to Four Seasons Hotel Miami is in your near future, so we have the opportunity recover from your past experience at the bar.

Sincerely,
Dan Normandin
General Manager

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Reviewed November 29, 2013 via mobile

wonderful rooms and great room service in addition delicious food and unique staff. Also it is in the best neighborhood in miami. You can spend a quality time in the spa. I recommend this hotel very much. Don' miss it.

Stayed: November 2013, traveled with friends
1  Thank aalfrayanus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this reviewResponded December 6, 2013

Dear Aalfrayanus,

We're happy to hear you had a wonderful time at the hotel, and appreciate that you took the time to tell us about your experience. Four Seasons Hotel Miami is located in the heart of Brickell and is surrounded by great dining and nightlife options.

We look forward to having you back again soon.

Warm Regards,
Dan Normandin
General Manager

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Reviewed November 29, 2013

My wife and I stayed here for one night after late arrival in Miami from the UK.

We usually stay in the nearby Mandarin Oriental which is excellent but thought we would give the Four Seasons a try for a change. We were not disappointed and would not hesitate to stay here again. Probably not the best Four Seasons in the world but nevertheless a first class hotel as you would expect and we had no complaints whatsoever.

  • Stayed: November 2013, traveled as a couple
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Thank EssexBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this reviewResponded December 6, 2013

Dear EssexBoy,

Thanks for choosing Four Seasons Hotel Miami and sharing your experience with us. We hope you'll visit us again the next time you're in Miami.

Sincerely,
Dan Normandin
General Manager

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Reviewed November 26, 2013

We always love the solicitous, friendly, professional front desk at the Four Seasons. It's not always the case because it's getting harder to find service-hearted people in some locations. But Miami is over the top. First, our flight didn't leave until late, so the staff facilitated our beach trip after we checked out - arranging for us to borrow towels and assuring us that we could return to freshen up.

The pool staff, in particular one young, blonde female attendant (whose name I didn't record) on duty the afternoon of the 17th, went above and beyond making us feel at home - setting us up, promptly bringing us drinks and later food.

  • Stayed: November 2013, traveled on business
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Thank tmortgan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this reviewResponded December 6, 2013

Dear Tmortgan,

Thank you for staying with us during your recent visit to Miami and sharing your wonderful experience with us. I'm glad to hear our team was very attentive and turned what can be a very frustrating situation, into a positive experience by facilitating a beach excursion after finding out your flight had been delayed.

We look forward to welcoming you back to our urban resort again soon.

Warm regards,
Dan Normandin
General Manager

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Reviewed November 26, 2013

I stayed at the Four Seasons Miami during my Fiance's work function. The rooms are great with big beautiful bathrooms and very comfortable beds. The service was "exceptional", catering to every one of your possible needs. The hotel is located right in the middle of downtown so if you're going to Miami on Business this is a great place to stay. The pool was beautiful and very well maintained. I was very surprised at how nice the pool was given this is a Down Town location but then again, Miami is right on the water. I would highly recommend this hotel if you're going to be in Miami.

Room Tip: Ask for a water view because there isn't much to see but tall buildings if you don't.
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  • Stayed: November 2013, traveled on business
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Thank rrredford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMiami, General Manager at Four Seasons Hotel Miami, responded to this reviewResponded December 6, 2013

Dear RRRedford,

Thank you for staying with us during your recent visit to Miami, and for taking the time to share your experience with us. I'm happy to hear you enjoyed the 7th floor pool terrace, it truly does feel like an urban resort in the heart of the city's business and entertainment district.

I'll be sure to share your comments with the team and praise them for ensuring the hotel is kept to our high standards, resulting in positive guest experiences.

We hope you'll visit us again soon.

Sincerely,
Dan Normandin
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Miami

Address: 1435 Brickell Ave, Miami, FL 33131-3407
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Miami
#2 Luxury Hotel in Miami
#2 Family Hotel in Miami
#4 Business Hotel in Miami
#8 Romantic Hotel in Miami
Price Range: $356 - $1,089 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Miami 5*
Number of rooms: 221
Official Description (provided by the hotel):
Celebrating its 10th Anniversary this year, the Four Seasons Hotel Miami is located in downtown Miami. 221 Guest rooms and suites feature Miami flair and European-style luxury within an architecturally striking tower of glass and granite that reflects the dazzling Biscayne Bay. The crown jewel of last year's multi-million dollar renovation, Edge, Steak & Bar offers an innovative, approachable menu of high-quality, interesting cuts of meat, indigenous seafood and locally-sourced fruits and vegetables. A two-acre rooftop terrace features lush landscaping, a swimming pool, separate kids’ area, and a wading pool shaded by towering majestic palms. The urban resort also features a 50,000-square-foot fitness center, spa and 15,000 square feet of function space dedicated to meetings, events and special occasions. ... more   less 
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Also Known As:
4 Seasons Hotel Miami
Four Seasons Miami
Miami Four Seasons

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