We were in Miami, visiting our daughter who lives on Brickell avenue. We wanted a hotel in that area. We were torn between the Four Seasons and another property (which I will not mention)that was highly recommended to us. Finally we chose the later and immediately after checking in, I was on the phone with the Four Seasons, hoping that they could reinstate my cancelled reservation! Fortunately Nancy, the extremely efficient guest service agent, was able to take care of that for me! At 9 am the next morning we arrived to the Four Seasons. What a difference from the other hotel!
Besides the lovely, well appointed rooms, incredible fitness center and lush pool area this establishment is all about professional service. They want their guests to be pleased and they go out of their way to make sure that happens!
My only request for next time is that coffee makers(preferably Nespresso) adorn each guest room!
I would like to mention a few names of very helpful and kind people. Jorge in valet parking, Nancy at the pool, Nancy in reservations/front office, Daria Rapp (impeccable guest relations)
and Laura Lopez in housekeeping.
- Official Description (provided by the hotel):
- Celebrating its 10th Anniversary this year, the Four Seasons Hotel Miami is located in downtown Miami. 221 Guest rooms and suites feature Miami flair and European-style luxury within an architecturally striking tower of glass and granite that reflects the dazzling Biscayne Bay. The crown jewel of last year's multi-million dollar renovation, Edge, Steak & Bar offers an innovative, approachable menu of high-quality, interesting cuts of meat, indigenous seafood and locally-sourced fruits and vegetables. A two-acre rooftop terrace features lush landscaping, a swimming pool, separate kids’ area, and a wading pool shaded by towering majestic palms. The urban resort also features a 50,000-square-foot fitness center, spa and 15,000 square feet of function space dedicated to meetings, events and special occasions. ... more less
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- Also Known As:
- 4 Seasons Hotel Miami
- Four Seasons Miami
- Miami Four Seasons