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“Attractions Good but everything costs extra”
Review of Jungle Island

Jungle Island
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Jungle Island Miami
Ranked #24 of 347 things to do in Miami
More attraction details
Attraction details
Fee: Yes
Recommended length of visit: More than 3 hours
Owner description: Jungle Island is located between downtown Miami and South Beach. The park offers amazing animal exhibits, unique shows and up-close animal interactions unlike anywhere else.
Useful Information: Activities for young children
New Jersey, United States
Level Contributor
73 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
“Attractions Good but everything costs extra”
Reviewed December 31, 2012

We liked the attractions. Unfortunately, you haveto pay extra as soon as you walk in the door. You can't get in without waiting on a line to get your picture taken that you have to pay for. Any pictures with any birds or other animals have to be taken by their staff and cost over $20. No personal cameras for those. The three shows were good. We especially liked seeing the show with the Joey. We were saddened by how small the tiger cages are. One of our favorite parts was the orangutans. The woman who works with them spent a lot of time with us answering questions and teaching us interesting facts. My son bought a painting made by one of them. The VIP tour looked like it was worth the money if you want to spend it.

Visited December 2012
1 Thank MarlaR44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Livingston, New Jersey
1 review
common_n_attraction_reviews_1bd8 3 helpful votes
“Awful- Crowded, ridiculous lines.”
Reviewed December 30, 2012

First let me say, my family and I have enjoyed Jungle Island even back when it was parrot Jungle, so we are quite familiar with the park. I have small children and m oldest reall enjoy interacting with the animals.

I have never written a negative review online about anyplace, but this place took the cake.

I am not exactly sure what happened, but the line for tickets was extremely long, close to 20 minutes. That should have been my first clue to turn around. Next once inside the park, I waited 15 minutes to buy a gatorade for my son and they refused to give me a cup so he could share with his brother.
The lines were crazy, wall to wall people, disney-like without the rides.

Apparently there was some kind of local promotion, not sure what it was, but I was not informed of the discounted tickets or the crowds when I bought m full price tickets. I actually bought season passes as the are only slightly more, and while I am from NJ we may be back in the area next year.

We left after a half hour and I spoke with a manager named Monica Castenada who was extremely unhelpful. When I laid out my concerns and issues as above, she just kept repeating 'we don't give refunds', 'what do you want me to do about it'? I spent 160 dollars to be lectured to. I expressed that there should have been some sort of sign that there was an unsually large crowd on site and I could have made my choice before spending 160 dollars to get 4 people into the park for a half hour.

Beware, this is not a well run park, while they do have cute animals, do not expect good customer service.

Visited December 2012
3 Thank AvidestTraveller01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carlisle, Pennsylvania
Level Contributor
26 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“Fun for the family, military free! Photos ops, well...”
Reviewed December 30, 2012

Nice nature display for the family. Photo opportunities (money makers!) are a bit aggravating though. As soon as you enter the park, you are guided to the "photo spot", positioned, photographed, then told "view and pay or your pictures in the gift shop". Really, most people just want to get candid shots of their children or grandchildren next to the animals!

Visited December 2012
3 Thank vmdolls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
67 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
“Not that much to see”
Reviewed December 30, 2012

Good for kids 4+ we thought there would be more to see. There were some interesting plants and trees. I felt bad for the caged cats.

Visited January 2012
Thank TiffanyeShanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Level Contributor
332 reviews
86 attraction reviews
common_n_attraction_reviews_1bd8 75 helpful votes
“Loved the White Tigers and Lion”
Reviewed December 30, 2012

The white tigers and lion are amazing. It's a good place to spend the day with the kids. Lots of lovely birds and cute educational shows for the children. They are doing a good job. The original parrot Jungle was a fixture here for many years and this is a nice addition with the variety of good looking animals. They( the animals) look like they are well taken care of.

Visited December 2012
Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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