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“Very satisfied” 5 of 5 stars
Review of SpringHill Suites Miami Airport South

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SpringHill Suites Miami Airport South
Ranked #34 of 121 Hotels in Miami
Indianapolis
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Very satisfied”
5 of 5 stars Reviewed April 15, 2014 via mobile

As a platinum member, I have stayed in many Marriotts. This stay was for one night for my first time in Miami before a cruise. I found the service excellent and very satisfying. The shuttle over from the airport was without incident and was courteous. We were given a good rate (better than the cruise line) to be transported to the Port, and that service was excellent too.
Breakfast was extremely busy, but handled the crowd very well. Probably need another waffle station since that line never got short. Food was hot, was good, and had good variety.
Finally, we were able to get a ride by the shuttle driver to the Publix so we can buy some wine and soda prior to our cruise....another helpful service.

Thank you for making our short stay both enjoyable and hassle free.

Stayed March 2014, traveled as a couple
Helpful?
Thank KenInIndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 18, 2014
Thank you so much for being our guest at the Springhill Suites Miami Airport South and sharing your beautiful experience at our hotel.

We are delighted to know that you had an enjoyable stay. It is truly rewwarding when we know our valuable guests had a pleasurable experience.

We hope to welcome you back next time your travels bring you and your family to Miami.

Please contact me directly if I may provide any personal assistance.

Best Regards,

Vivian P.
Front Office Manager
Springhill Suites Miami Airport South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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860 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
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English first
Monterey, California
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 15, 2014 via mobile

We stay at many of the hotels in the Marriott chain but seldom write reviews unless there is something noteworthy about a property.

This hotel is new and close to the Miami airport but is very quite. Some of the rooms have two beds which is unusual for most Springhill properties. The rooms on the back side of the hotel have a very nice view over a lake.

The breakfast area is the largest that I have experienced with two separate buffet stations so people don't have to trip over each other. The pool and outside areas are very pleasant and quite.

Stayed April 2014, traveled as a couple
Helpful?
Thank gandjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 18, 2014
Thank you so much for being our guest at the Springhill Suites Miami Airport South and for taking your valuable time to let us know about your recent stay at our hotel.

We are delighted to know that you has a pleasant stay and enjoyed our amenities and the beautiful lake behind our hotel. We take great pride in providing our guests with a memorable experience and we truly hope that we have the pleasure of welcoming you and your family on your next visit to Miami.

Best Regards,
Vivian P.
Front Office Manager
Springhilll Suites Miami Airport South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campinas, SP
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 12, 2014

I stayed in the hotel for just 1 night (from apr/07 to apr/08) and I had made the reservation through Last Minute Travel (which is operated by Tourico Holiday). I paid for the stay at the moment of reservation. When I checked in I was told the reservation was OK and I only had to present a credit card for incidents.
On the next morning when I checked out the clerk at the front desk told me he was unable to check me out in the hotel system because they hadn't received the confirmation of payment from Tourico yet. Then he said he was gonna take care of it and that I was all set.
Given that, I was surprised when I got a text from my bank minutes after I left the hotel reporting that the hotel had charged my credit card the full price of the stay.
I felt like I was stolen!
If there was a problem with the payment of the reservation, the hotel had to solve this with Tourico, not me, after all they accepted the reservation from Tourico.
I hope someone from the hotel reads my review and do something about it!

  • Stayed April 2014, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Leandro_cps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 17, 2014
Thank you for being our guest at the Springhill Suites Miami Airport South and for providing us with your valuable comments and feedback about your reservation and your stay. I certianly do apologize for the manner in which your reservation was handled. We have met with our front desk staff members and explained that even if we do not obtain payment from a third party, we will not burden the guest with the payment that the booking company is responsible for.

Once again, we do apologize and hope that we may welcome you back to our hotel to show you the true nature of Service from the Heart - Right From the Start.

Please feel free to contact me directly if I may personally assist you, as it is my pleasure!

Kind Regards,

Vivian P.
Front Office Manager
Springhill Suites Miami Airport South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Salvador, El Salvador
Level Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 11, 2014

Like it a lot. Spent 2 nights in this hotel that is just accross of Miami International airport ( a Little confusing to get there ) but once at the hotel, staff was nice and gave us a 2 bed suite that it was more tan expected. We were a family of 5 and we had a lot of room to move around. 2 TV sets, one living room, fridge, Microwave, kitchennete and everything you need to have a pleasent stay. Room was clean. We had an espectacular view of the lake that is next to the hotel. although it is next to the airport, was reasoable quiet. Anyway, I recommend this hotel and definetly, I would stay there again.

  • Stayed December 2013, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank BrightShadow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 13, 2014
Thank you so much for being our guest at the Springhill Suites Miami Airport South and for taking your valuable time to let us know about your stay with us.

It is with your thoughtful comments that we may enhance our guest services and facilities and we are truly delighted to know that you had an enjoyable experience!

We hope that we have the pleasure of welcoming you and your family back to our hotel and offering you an exceptional stay.

Best Regards,

Vivian P.
Front Office Manager
Springhill Suites Miami Airport South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed April 8, 2014

It is not a bad hotel, but it is not a good hotel too. Its ok!

An average hotel, near airport. Don't have any restaurants, or shops in an walking distance. But it has free parking.

The breakfast is complimentary, and it is good! Better then average hotels with complimentary breakfast in Miami.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Felamg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vivian P, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 12, 2014
Thank you for being our guest at the Springhill Suites Miami Airport South and for taking your valuable time to let us know about your recent stay.

We understand that restaurants and shopping are several blocks from the hotel but I am pleased to advise that our hotel shuttle does have complimentary courtesy drop off and pick up at these local areas. We are certainly delighted to transport our guests to local areas (shopping/dining) within a 2 mile radius of our hotel.

We are also pleased to know that you enjoyed our delicious, complimentary, full breakfast buffet.

We sincerely hope that we have the pleasure of providing you with an exceptional stay next time you visit us.

Kind Regards,
Vivian P.
Front Office Manager
Springhill Suites Miami Airport South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Libertyville, Illinois
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed March 31, 2014

Stayed twice with family of 4 while overnighting in Miami between flights to/from Bahamas. Service was very attentive and enthusiastic, but rooms are tired, AC is the type that goes through the outside wall (not central), very loud and cycles frequently, walls are thin (could hear water tap running loudly beside our room through the night), and hard to get a good night sleep. Main beds (2 doubles) are very uncomfortable compared to most standard hotels these days, and the pullout sofa bed was simply awful ... the mattress was about 3" thick with metal springs that could be felt right through the padding.
Pros: Wifi included in room rate (rare for Marriott brands) and premium cable TV, free shuttle service, complimentary breakfast bar w/ hot/cold food
Cons: awful beds, noise level in room, AC cycles loud and frequent

Poor value for money spent ... have been much more comfortable at half the price.

  • Stayed March 2014, traveled with family
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank riskybiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 1, 2014
Thank you for being our guest and for sharing your valuable thoughts and comments about your recent stay.

We are pleased to know that you enjoyed the guest services our staff provided. We take great pride in taking great care of all our guests. We have reviewed your comments and are taking steps to improve our hotel facilities. We greatly appreciate your feedback and will use this information to further enhance our hotel as we want to always meet your highest expectations.

Thank you again and we hope that we have the pleasure of providing you and your family with an exceptional stay in the near future.

Kind Regards,

Vivian P.
Front Office Manager
Springhill Suites Miami Airport South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia
Level Contributor
54 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed March 31, 2014

This is a new hotel with the same nice things as all Springhill Suites. I like the hotel chain because you know what you're getting. This did not disappoint. Location was convenient to post office, Publix, airport and fuel. On top of that, the price was reasonable and my room looked out over a lovely lake. I was tickled pink when I arrived as a marriott rewards member and was given a pint of Snickers ice cream to thank me for my business!

Room Tip: Request waterside.
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  • Stayed March 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Amanda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Front Office Manager at SpringHill Suites Miami Airport South, responded to this review, April 1, 2014
Dear Ms. Amanda D.,

Thank you so much for being our guest at the Springhill Suites Miami Airport South and for sharing your lovely experience with us. We are delighted that you enjoyed the beautiful lake view and the facilities and we hope that you will stay with us again and recommend our hotel to your friends and family.

Thank you again and we look forward to serving you in the near future.

Best Regards,

Vivian Peraza
Front Office Manager
Springhill Suites Miami Airport South
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Miami Airport South

Property: SpringHill Suites Miami Airport South
Address: 6700 NW 7th St, Miami, FL 33126-6019
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in Miami
#28 Romantic Hotel in Miami
#43 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — SpringHill Suites Miami Airport South 2.5*
Number of rooms: 151
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Also Known As:
Springhill Suites Miami Airport South Hotel Miami

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