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SpringHill Suites Miami Airport South
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Reviews (1,016)
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All reviewsmiami airportfree breakfastyogurtnext morningnice hotelshuttle servicethe breakfast areafree shuttleshort stayclean roomswould stay here againstayed for one nightsitting areafront desk staffrental caran early flightminute drive
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Reviewed December 27, 2013

As boring as an airport hotel can get .....

But polite staff, clean and fairly new rooms, very good breakfast and close to airport and main roads.

If/when I get back to Miami I would not think twice staying at this hotel again!!

  • Stayed: December 2013, traveled with family
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2  Thank Viking-on-the-move
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded December 28, 2013

Good Afternoon,

We understand we are secluded but we try to make the best with our staff and our local attractions. We are glad we have made an impact on your stay and that you would return.


Kind Regards,
Veronica Cardenas

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2013

We just arrived after a long day of traveling and we were greeted by a friendly staff, a clean hotel and a very nice room overlooking the lake in the back to the hotel. Alberto was our driver and he went above and beyond his responsibility. He's extremely knowledgeable about the area and took us to a great restaurant where we had authentic Cuban food. We are only here for one night but really wish we were staying here longer!

  • Stayed: December 2013, traveled as a couple
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1  Thank Jklemp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded December 28, 2013

Good Morning,


Thank you so much for taking the time to write a great comment about our hotel and staff. Our main goal is to keep our guest happy, i will make sure to inform Albert about the positive feed back.


Kind Regards,
Veronica Cardenas
Asst General Manager

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Reviewed December 18, 2013

The price for this hotel was right. Also, I chose this hotel because of other favourable comments I had seen on-line for it. I was not impressed with this hotel. It did have good staff and it had a reasonable free breakfast. However, It was unclear how one called for the free shuttle to get from the airport to the hotel. There was no free phone inside the airport and there was no bus stop sign outside the airport. A very nice man leant me his cell phone so that I could phone for pick up. I did request the information before leaving home though an e-mail to the hotel, but got no response. In addition, my room was dirty. Wash clothes hadn't been replaced nor had the previous guest's soap which was in the soap dish and soaking in left over water. The toilet bowl was dirty as well and I cleaned that myself before using the toilet. There was also a sofa in the room which was unusable because it was so filthy. I would not recommend this hotel based on my experience.

  • Stayed: December 2013, traveled solo
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2  Thank KandyZero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded December 23, 2013

Good Afternoon,


We want to convey to you our sincere apologies for any inconveniences you may have experienced. We do appreciate hearing from our guest, as their comments are vital for us to continue improving our accomodations.

While the lack of cleanliness you experienced is definitely not representative of the usual high standards of service and quality our hotel pride on, the level of service you received was unacceptable. However we are committed to guest satisfaction and have taken the necessary steps to improve our services.


I apologize for the inconveniences that these events may have caused you. We hope that you will give us another chance to better serve you.



Kind Regards,
Veronica Cardenas
Asst General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013 via mobile

We spent some nights at this hotel... Rooms were ok, though a little small... and most the presonal was very nice and helpfull.
Breakfast was great... Location is good if you are taking a flight, or if you have car, which is recomendable. Oh, metro station is in the airport too.

Stayed: December 2013, traveled with friends
Thank Kennstdu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded December 23, 2013

Good Afternoon,

Thank you for taking the time to inform us about your stay. We would like to appologize about our suites not being as large as you believe they should be. We are glad that your stay was enjoyable, and hope to see you soon return.


Kind Regards,
Veronica Cardenas
Asst General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 6, 2013

Alberto our driver and Bianca at the front desk both went above and beyond the call of duty to help our group get settled, feel comfortable, and find a great local restaurant. The location is convenient. The lobby is spacious and comfortable. The rooms are clean and well appointed.

  • Stayed: December 2013, traveled on business
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1  Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded December 23, 2013

Good Afternoon,

We would like to thank you for taking the time on writing a great comment. I will make sure to inform Our staff especially Bianca and Alberto about your comments on your stay. We hope to see you soon return.


Kind Regards,
Veronica Cardenas
Asst General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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