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Reviews (1,025)
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All reviewslake viewmiami airportfree breakfastyogurtnext morningthe shuttle drivernice hotelclean roomsfree shuttleshort staysitting areafront desk staffwould stay here againstayed for one nightrental caran early flightminute drive
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Reviewed April 5, 2013

Nothing fancy or special about this Marriott. Average hotel. Front desk staff were quite nice & helpful, and managed to get me a newspaper from off-site. We were on the first floor & I constantly heard this annoying "door-bell chime" noise at all hours. Later discovered that is was an "alarm" for the "sundries for sale" area. Need to tone that sound down a bit- I was several doors down the hall from that. Close to nearby convention hotel, but you do have to walk over major road & bridge to get to it. It is close to Airport, but you can hear the airplanes flying overhead. Poor cell phone reception in hotel. Funky smell from cleaning products in the room. Air conditioner blew out directly over the bed- need to fix angle of the flow. Microwave in room was very convenient, but fairly noisy. The fridge was also nice, but the tray inside was extremely dirty. Bathroom was very cramped & faucet was marked with "cold" on both sides- not a problem for me, but maybe a child or foreign visitor may have trouble with that. Hotel offered Paul Mitchell products- nice! Free breakfast, but the eggs & sausage was cold. Bagels were very fresh. Not the hotel's fault, but there was a construction site next door that was quite noisy at the time of our stay. Overall grade B-/C+.

  • Stayed: February 2013, traveled with family
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Thank nittanylionctr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, General Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded April 12, 2013

It pains us to learn that your experience did not live up to the standard we strive to deliver. Please be assured that we have taken the necessary steps to ensure that similar situations do not occur in the future. Please accept our apologies.

Sincerely,

Leila Aviles
General Manager

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Reviewed March 29, 2013 via mobile

We had an evening flight into Miami, so rather than renting a car that night we chose to stay here. Very convenient - the shuttle picked us up from the airport and drove us to the hotel. Everyone we spoke to was friendly and helpful- the driver, the people at the desk, etc. The room was a new suite, very modern and sleek. Very nice breakfast the next morning, too!

  • Stayed: March 2013
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Thank ArtMom13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, General Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded April 12, 2013

We’re delighted to hear you enjoyed your stay with us. We look forward to seeing you in the near future.

Sincerely,

Leila Aviles
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 25, 2013

This hotel is a good value if you are looking for an overnight stay before a cruise. The rooms are clean and efficient, but if you are expecting a luxury hotel then you might want to chose something with a higher price. We used the free shuttle service from the airport to the hotel. We also used the same free shuttle service to go to dinner. Mario, our driver, was very friendly and informative.

The free breakfast buffet is pretty standard (cereal, toast, muffins, bagels, waffles, fruit, yogurt, scrambled eggs, etc.) It's not Cracker Barrel but it did the trick.

The hotel staff was very nice and our transportation to the Port of Miami was right on time. Like stated earlier, if you're looking for a clean room to rest your head for a night then SpringHill Suites Miami Airport South serves as a good choice.

  • Stayed: March 2013, traveled as a couple
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1  Thank Linda0212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, General Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded April 12, 2013

We are extremely thankful for your review and will relay your sentiments to our team specially Mario. We look forward to seeing you in the near future.

Sincerely,

Leila Aviles
General Manager

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Reviewed March 19, 2013

The hotel was chosen due to its convinient location. Close to the FLL airport and shopping center. The reception staff is friendly and helpful, provided with the city map and guided how to get to the beach in the morning and how to find a good parking lot.
The rooms are spacious, there is a small kitchenette in the room.
The breakfast was various and tasty.
There is a swimming pool in the hotel, I didnt swim but my husband did and admitted it wasnt that clean though.
Overall I'd recommend it for a short stay

  • Stayed: August 2012, traveled with family
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2  Thank d_polina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, General Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded March 20, 2013

Thank you for your review of our hotel, we always appreciate guest feedback. We are glad to see that you and your husband enjoyed our our breafast buffet complimentary and our spacious suites. I am sorry to read that your husband did not enjoy the pool. I have shared your comments with the maintenance staff so that these issue doesn't happen again. Again, thank you for the review and your thoughts. Hope you can give us the opportunity to give you a better experience on your next trip to Miami.

Sincerely,

Leila Aviles
General Manager

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Reviewed March 19, 2013 via mobile

Don't get me wrong, the location is great but from the time we got there it was clear we would not be staying past the first night. We had originally booked the nights but the lobby was taped of with caution tape and there was no where to sit down. The room was quite outdated from the tears in the carpet and tears in the sheets. The toilet had flushing issues as well. The mattress in the pullout was very stained. The throw pillows and colorful blankets were no where to be found. The TV was attached to the wall incorrectly and stuck out way too far causing hazards. The staff was nice but it was just not our cup of tea.

  • Stayed: March 2013
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1  Thank swetfam4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHSMIA, General Manager at SpringHill Suites Miami Airport South, responded to this reviewResponded March 20, 2013

Thank you very much for your recent review of our hotel. We appreciate you taking the time to let us know about your recent stay. Your comments are very important to us and please be assured that we will share them with our housekeeping and maintenance team in order to improve the look of our hotel and our services. We value your business and hope to see you in the near future and demonstrating our commitment to delivering outstanding service and value.

Sincerely,

Leila Aviles
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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