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Sonesta Coconut Grove Miami
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Reviews (1,510)
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Reviewed June 24, 2013

We first stayed at the Sonesta Bayfront 2 years ago and we were so impressed that we wanted to go back. This time we stayed for 4 nights and it lived up to all of our expectations. This hotel really is fabulous. Staff are all exceptionally friendly and helpful....nothing is too much trouble. The hotel is absolutely spotless! If you are the sort who likes to complain you would find it difficult here....sure there was the occasional "snagette" e.g. Very small forecourt so if you arrive when it is busy you might have to wait a few moments to get unloaded or to get the valet to park your car. Breakfast isn't the cheapest in the grove but quality is great....and none of this really matters! This is a top hotel and one of our favourites. Sadly we live in Scotland so are unable to visit regularly but we now have this as the first destination we pencil in when planning a trip to the Miami area!

  • Stayed: June 2013, traveled as a couple
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1  Thank Jim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded July 22, 2013

Gordonsilverbirch,
Thank you for returning for another visit to the hotel. I am pleased that on your return you found the hotel to be exactly how you remembered. We look forward to your return.
Margaret Rose
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

The Sonesta lived up to expectations - nice rooms, clean, good service, well located (in the area but not in Miami generally.) I booked on hotwire so the price was ok but the hotel isn't particularly special in anyway so do not splurge. It was raining so I didn't make it to the pool. The restaurant is actually quite good value and worth checking out.

  • Stayed: June 2013, traveled on business
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1  Thank alex0z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded July 22, 2013

alexOz,
I am pleased we lived up your expectations and that you found us to be a good value. We also offer great rates on our website Sonesta.com. We appreciate your business and hope to see you again.
Margaret Rose
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 23, 2013 via mobile

Enjoyed my stay at the Sonesta Hotel Coconut Grove. The staff was very accommodating and the hotel was very nice. From the clean smell through out the hotel to comfortable beds and large bathroom. I would definitely stay there again on my next business trip.

  • Stayed: June 2013
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1  Thank Ajones29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded July 22, 2013

Ajones29
Thank you for selecting us for your business trip to Miami. We are pleased we were able to exceed your expectations. We hope to see you soon.
Margaret Rose
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2013

Our family spent three days at the Sonesta in June and could not have been more pleased with our experience at this hotel. The service was excellent, amenities (pool, restaurant) great and room very nice with a great view. I travel weekly for work and the service at the Sonesta was as good as any hotel I have stayed, which includes several 4 and 5 star properties. Our room was spacious and clean and the entire staff was genuinely happy we were there and it showed from the valet to the pool attendant. This hotel at the price was a great value. The restaurant and pool on the 8th floor were perfect. They recognized we had kids, made everyone feel at home and catered to our specific situation without compromising the other guests (Thank you!, John and the staff). We will definitely go back and stay at the Sonesta in Coconut Grove again.

Stayed: June 2013, traveled with family
1  Thank LMH479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded July 22, 2013

LMH479,
We appreciate your comments about your recent family trip to the Sonesta. We are pleased that you felt right at home and that the entire family enjoyed themselves. We look forward to your return.
Margaret Rose
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 19, 2013

I traveled here for a business trip last month. I liked the location in terms of being close to many restaurants and shops, but the accommodations just seemed pretty average to me. The lobby was small and the meeting space was also very small. I also, felt the pool to be very small for a hotel located in the Miami area. There was not a beach nearby (in walking distance) so you would think the pool area may be larger. One of the people i traveled with had his room on the opposite side of the building that I had mine and we did not sleep a wink at night. Apparently, there were many bars and nightclubs on the side of the hotel he was staying on and they had bands playing late everynight until about 2 or 3 am. Just be careful when you check in to request a room facing the water and not the city. Other than that the food was mediocre at best and staff friendly. Not my first choice for the Miami area.

  • Stayed: May 2013, traveled on business
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2  Thank Dawn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded July 22, 2013

DawnR,
Thank you for your recent stay at our hotel and for sharing your feedback. We are unique in our location and offer a boutique style atmosphere which is great when traveling on business. We hope if your travels bring you back to Coconut Grove you will come stay with us again.
Margaret Rose
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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