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“Excellent Hotel”

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Sonesta Coconut Grove Miami
Ranked #22 of 123 Hotels in Miami
Certificate of Excellence
Fairmont, West Virginia
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent Hotel”
Reviewed June 23, 2013 via mobile

Enjoyed my stay at the Sonesta Hotel Coconut Grove. The staff was very accommodating and the hotel was very nice. From the clean smell through out the hotel to comfortable beds and large bathroom. I would definitely stay there again on my next business trip.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ajones29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, July 22, 2013
Ajones29
Thank you for selecting us for your business trip to Miami. We are pleased we were able to exceed your expectations. We hope to see you soon.
Margaret Rose
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,426 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (310)
Date | Rating
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English first
Atlanta
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2013

Our family spent three days at the Sonesta in June and could not have been more pleased with our experience at this hotel. The service was excellent, amenities (pool, restaurant) great and room very nice with a great view. I travel weekly for work and the service at the Sonesta was as good as any hotel I have stayed, which includes several 4 and 5 star properties. Our room was spacious and clean and the entire staff was genuinely happy we were there and it showed from the valet to the pool attendant. This hotel at the price was a great value. The restaurant and pool on the 8th floor were perfect. They recognized we had kids, made everyone feel at home and catered to our specific situation without compromising the other guests (Thank you!, John and the staff). We will definitely go back and stay at the Sonesta in Coconut Grove again.

Stayed June 2013, traveled with family
Helpful?
1 Thank LMH479
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, July 22, 2013
LMH479,
We appreciate your comments about your recent family trip to the Sonesta. We are pleased that you felt right at home and that the entire family enjoyed themselves. We look forward to your return.
Margaret Rose
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
Level 4 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 19, 2013

I traveled here for a business trip last month. I liked the location in terms of being close to many restaurants and shops, but the accommodations just seemed pretty average to me. The lobby was small and the meeting space was also very small. I also, felt the pool to be very small for a hotel located in the Miami area. There was not a beach nearby (in walking distance) so you would think the pool area may be larger. One of the people i traveled with had his room on the opposite side of the building that I had mine and we did not sleep a wink at night. Apparently, there were many bars and nightclubs on the side of the hotel he was staying on and they had bands playing late everynight until about 2 or 3 am. Just be careful when you check in to request a room facing the water and not the city. Other than that the food was mediocre at best and staff friendly. Not my first choice for the Miami area.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dawn R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, July 22, 2013
DawnR,
Thank you for your recent stay at our hotel and for sharing your feedback. We are unique in our location and offer a boutique style atmosphere which is great when traveling on business. We hope if your travels bring you back to Coconut Grove you will come stay with us again.
Margaret Rose
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Campinas, SP
Level 5 Contributor
57 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 11, 2013

I had a 9 nights stay and is was fantastic! All hotel people very nice and helpfull and in good mood. Clealiness impecable plus a great view!
The restaurant by the pool has a superbe Peruvian menu and the location is good, a few steps from Coconut Grove.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nanda2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, July 22, 2013
Nanda2011,
We are thrilled that your enjoyed your extended stay with us. We enjoy making all of our guest feel at home but we are always pleased when someone stays longer and really feels comfortable.
We hope to see you soon.
Margaret Rose
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laurel, Maryland, United States
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 9, 2013

We stayed 3 nights and booked 2 rooms through the hotel's website. We picked the hotel based on all the great reviews. We also decided to get a rental car from the airport as Coconut Grove is a little farther out from Miami Beach.

Our stay was great. Our first impression was how clean the hotel's appearance was from the lobby to the hotel's rooms. The valet and bell teams were absolutely phenomenal. Brian and Nick stood out as they always tried to find a way to give us a hand in either getting the car quick or in helping us to our room.

The front desk was also helpful as our first two rooms did not have a working fridge. The room they moved us too was amazing complete with great view and balcony as well as a full kitchen and bar.

The hotel's restaurant also has a great view. Panorama (the name of the restaurant) had decent drinks but a little overpriced for what your received.

We would def. stay here again because of the attention to detail. The housekeeping staff even went above and beyond to ensure our bed and room was serviced while we were out. It looked like we were walking into a new room each time we returned for the day.

If I could offer one suggestion it would be for the front desk staff to adapt the welcoming attitude the valet and bellmen have such as smiling and greeting guests with a "welcome back" or a big "hello!" They were very much occupied and did not look up much.

Room Tip: 1612-2 and 1812-2 were great rooms with a great view.
See more room tips
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mario C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, July 22, 2013
Mario C,
Thank you for your recent visit and for your feedback about your experiences. We are pleased that overall we did a great job and also appreciate your comments about how we can make things perfect on your next visit.
Margaret Rose
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 6, 2013 via mobile

Our entire family spent the weekend at the Sonesta Coconut Grove and it was delightful. Ideally sited within walking distance of all of The Groves best restaurants, bars and shops. Thoroughly enjoyed breakfast daily and cocktails poolside in the evening. Great customer service. We were so impressed that we have selected the hotel as one of the preferred venues for guests attending our daughters upcoming wedding!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Agrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, July 22, 2013
Agrav,
We are excited that you have selected our hotel to host your guests for your daughter’s wedding. We look forward to sharing this special time with your family and friends.
Margaret Rose
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pawling
Level 6 Contributor
141 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed June 4, 2013 via mobile

We attended a family brunch here. Hotel is pretty and friendly. The food and atmosphere wonderful. There was a variety of foods including an omelet station, fresh pastries and various breakfast treats. I'd stay here next time I'm in the area considering my 2 hour experience. Pretty views, convenient parking and a great location. Family that stayed at this hotel enjoyed its amenities and rooms.

Stayed June 2013, traveled with family
Helpful?
1 Thank DMZ56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this review, July 22, 2013
DMZ56,
We appreciate your comments about your family brunch at our hotel. Our culinary team strives to present a memorable event. It will be a pleasure to share your feedback with them.
Margaret Rose
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sonesta Coconut Grove Miami

Property: Sonesta Coconut Grove Miami
Address: 2889 McFarlane Road, Miami, FL 33133-6008
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Miami
#15 Business Hotel in Miami
#26 Romantic Hotel in Miami
#38 Family Hotel in Miami
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sonesta Coconut Grove Miami 4*
Number of rooms: 143
Official Description (provided by the hotel):
Tucked away in the verdant enclave of Coconut Grove, Sonesta Coconut Grove Miami reflects all the originality and spice of this trendy, artistic neighborhood on the coast of Biscayne Bay and adjacent to Coral Gables. From our luxurious bayfront retreat, you're in the center of it all just across the street from CocoWalk and steps from lively sidewalk cafes, stylish boutiques, modern art galleries, and sizzling nightlife and only minutes from Coral Gables business and entertainment district. ... more   less 
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Also Known As:
Sonesta Bayfront Miami
Sonesta Miami
Miami Sonesta
Sonesta Coconut Grove

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