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Sonesta Coconut Grove Miami
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Reviews (1,518)
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All reviewscoconut grovepanorama restaurantfrank ruizeighth floordeluxe roombay viewbiscayne bayfull kitchenvalet parkingkey biscaynecoral gablessouth beachrestaurants and shopsbusiness meetingrooftop poolvalet servicebalcony
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933 - 938 of 1,518 reviews
Reviewed February 21, 2012

We were in Miami for the Boat Show and had difficulty finding a room. We tried the Sonesta and they worked out a beautiful suite overlooking Biscayne Bay and the city. There was a balcony, the room was beautifully appointed and the Pavilion Dining on the 8th floor terrace was spectacular. We were given free parking for our three days there and had immediate access to the Art Festival.

  • Stayed: February 2012, traveled as a couple
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Thank kysailor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded March 20, 2012

Dear Kysailor,

Thank you for your recent stay at our hotel during the Coconut Grove Art Festival. We are pleased to learn that you enjoyed the event and that the Festival entrance is at our door step. It was a great weekend and I am happy that we were able to accommodate your last minute booking due to a cancellation. We hope that you will be back again next February for the 50th Anniversary of the festival.

Sincerely,
Margaret Rose
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2012

Just returned from a 4 night stay at the Sonesta. Hotel location is great away from the busy scene such as Ocean Drive, the bay on one side and lots of shops and resturants just a short walk away. We had a 2 bed room which was very large, with a little kitchen area, beds were very comfy. On arriving we found that our balcony door would not shut, we called front desk who sent maintence up immediately to fix the lock, one of our bedside lamps would not work, not really a problem as there are lots of other lighting in the room. Hotel staff were all very friendly, they helped us organise a tour bus trip which is well worth doing if you are without transport. We also used the train for $2. We enjoyed our stay and would return without hesitation. Thank You

  • Stayed: February 2012, traveled with family
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1  Thank Staylongernexttime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded February 20, 2012

Dear Staylongernexttime,

Thank you for your comments about your recent stay at our hotel. We agree that most everything is available at our doorstep and are pleased you enjoyed your visit. Please accept our apologies for any inconvenience caused by the maintenance issue in your room. I am glad we were able to quickly resolve the problem for you. I will certainly share all of your comments with our team and we look forward to your next visit.

Sincerely,
Margaret Rose
Director of Operations

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Reviewed February 18, 2012

The Sonesta is in a great location right on the bay in coconut grove, very near shopping and some decent restaurants. The hotel itself is standard american hotel modern, clean with nice rooms. The restaurant is not that great but is located on the 8th floor with great views. I would recommend this hotel if you want to stay in coconut grove in Miami.

Room Tip: The view is great from the upper floors.
  • Stayed: February 2012, traveled on business
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1  Thank bryan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded February 19, 2012

Dear BryanC,

Thank you for your feedback regarding your recent stay at the hotel. Please accept my apologies that we missed the opportunity to make your stay exceptional. I hope that if your travel brings you back to Coconut Grove we may be given another chance to make your visit not just exceptional but extraordinary.

Sincerely,
Margaret Rose
Director of Operations

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Reviewed February 15, 2012

We just returned from Miami and a 4 day stay at Sonesta. We loved the hotel and it's location amidst all of the shops and restaurants of Coconut Grove. The rooms are spacious, very clean and the beds are exceptionally comfortable. The staff are warm and gracious and try to accommodate every need. The pool is beautiful with an incredible view of the bay. We would highly recommend this hotel.

Room Tip: We had a corner room with a side view and were a bit disappointed. We were on the 16th floor which was great as pool can be noisy in the evening.
  • Stayed: February 2012, traveled as a couple
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2  Thank mcguche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded February 19, 2012

Dear Mcquche,

We are pleased you enjoyed your stay at our hotel. We agree with you that our view from the pool is the best in Miami and it is a great place to relax and enjoy. I will be sure to share with our Housekeeping team how much you enjoyed your accommodations.

We want our guest to experience not only the warmth of the Florida sunshine but of our friendly staff and I am pleased we were able to share this with you. Thank you for your comments and we look forward to your return.

Sincerely,
Margaret Rose
Director of Operations

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Reviewed February 13, 2012

Really terrific service, as always expected from a Sonesta hotel. The staff excels in going out of their way to make you feel welcome. Location was terrific also. Parking was too expensive, and should be included in price, but other than that, it was a very nice stay.

Room Tip: great views from the upper floors
  • Stayed: February 2012, traveled with family
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2  Thank Chucks41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MargaretRose_CG, Manager at Sonesta Coconut Grove Miami, responded to this reviewResponded February 19, 2012

Dear Chucks41,

Thank you for your comments regarding your recent stay at our hotel. We are pleased that you enjoyed our great location in the heart of Coconut Grove. We have lots of amenities within walking distance so a car is not always necessary. We offer Valet parking only for our guests but you will find our rates are the lowest in the area.

I will share your comments with our staff regarding the service you received. We are glad we made you feel welcome and at home and hope to see you soon.

Sincerely,
Margaret Rose
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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