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“Punches above it's price”

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Hampton Inn & Suites by Hilton - Miami Brickell Downtown
Ranked #2 of 127 Hotels in Miami
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed February 23, 2014

If, like us, you want to stay somewhere more peaceful than South Beach and if the prices there seem steep, this hotel offers an excellent alternative. Decorated with style, it is located amid numerous good restaurants in the financial district in Miami and is close to public transport. The price for a junior suite with lots of good features is far better than a room at SoBe, and breakfast is included. Breakfast is varied and has healthy alternatives as well as eggs, waffles, etc. We wanted to explore Miami and area, and the Hampton was central enough for us to do that easily. Service was excellent; staff was very helpful. We stayed 8 nights and felt that we had made the right choice. We heard very little noise from outside although we faced the street and we slept well.

Room Tip: A higher floor is helpful.
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  • Stayed: February 2014, traveled as a couple
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2  Thank OttawaCatLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this reviewResponded February 24, 2014

Dear OttawaCatLady,

Thank you so much for such a detailed review, we really appreciate your time and all your comments. I am glad you have enjoyed your overall stay. Thanks for noticing many of the unique features of our hotel. Customer satisfaction is our number one priority; and it looks like we were able to exceed your expectations.

We look forward to your next stay!

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

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1,496 - 1,502 of 3,462 reviews

Reviewed February 22, 2014

I had booked another accommodation in Miami, which turned out to be at sub-zero standard, so I went online during that night to find a more acceptable place to stay. It was very difficult, as this coincided with the Miami boat show during President's Weekend, which meant that nearly all hotels were booked out. I made an online reservation with Hampton Inn and Suites for the following 2 nights. When I arrived at the hotel, the reception staff was very friendly, courteous and helpful. The room was spotless, clean crisp white sheets on the 2 double beds, white blankets, a beautiful large bathroom with complementary shampoo, conditioner and body lotion. Free WiFi in the room, and one free alcoholic drink per person in the bar. Breakfast was plentiful and tasty, with fresh fruit, yogurts, a waffle maker, scrambled eggs, sausages etc. I just need to get used to the paper plates and plastic cutlery in America, which made the breakfast too canteen-like. However, the plates were made of potato? A first for me... Hampton Inn takes its eco-friendliness seriously! Another bonus was the late check-out time of 12 noon, which helped us, as our flight only left Miami at 4pm, and what would we have done wandering around Miami with our heavy luggage? If I should ever return to Miami, I'll make sure to book with Hampton Inn the first time around! Really lovely.

  • Stayed: February 2014, traveled with family
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2  Thank ANGELINA G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this reviewResponded February 24, 2014

Dear ANGELINA G,

Wow, what a great and detailed review! Thank you for all your comments; guest satisfaction is our priority number one, thus I am happy we exceeded your expectations. I am glad to read that you found our room very comfortable and our breakfast selection very extensive. You are right; we take our green initiatives seriously, and make all the efforts to implement as many green features as possible, with 100% biodegradable table ware being one of the examples.

Thank you for your trust in us for your future stays! We look forward to seeing you again soon!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 21, 2014

We stayed one night prior to cruise departure. Unfortunately, we arrived on an evening flight and had a late check-in, around 10 pm. The check in process was very efficient, and friendly. The lobby was clean and attractive. The elevators were convenient and quick. There was free Wifi in the hotel. When we checked in there was a free drink coupon for use in the hotel bar, which we did not use. We were pleased to learn that the guest room floors are only accessible to guests with room key cards, a nice safety detail in the downtown location. The room was attractive, clean and comfortable. We found the bed to be extremely comfortable and the room was quiet. Our view was not attractive (a nice view of the rooftop and air conditioners next door), but since we were only there until morning, it was not important to us. This is a high rise building so I am guessing that higher floors would have a nicer view. The bathroom was spotless and well stocked with clean towels and the usual toiletries. In a hotel, I always check the fan vent in the bathroom to see how clean it is; this one was free of dust and dirt; a good sign. The shower had high enough pressure while being water-conserving. We had a great night's sleep and heard not a sound from another room or the hallway. The air conditioner was a little confusing with knobs on the actual unit, but a thermostat on the wall (which was really controlling the unit). Once we figured that out, the room temperature was easy to regulate.
This hotel featured a free breakfast in the lobby. It was the best free hotel breakfast we have experienced. The setting was pleasant, and there were lots of tables, along with two separate coffee/tea/cocoa stations so there was never a clump of people in front of the coffee urns. The coffee was hot and good. The buffet featured waffles, scrambled eggs and bacon and sausage, as well as the usual cereals, yogurts, and bready things. There were bowls of hard boiled eggs as well. The staff were attentive and the buffet was clean and filled. We particularly enjoyed the oatmeal with several choices of toppings (a real hit with us). Check out was effortless. My husband remarked as we were leaving for the cruise that he would have preferred to stay at the Hampton for the four days, rather than cruise! A really nice place, with great staff. If we are ever back in Miami, we will be returning.

  • Stayed: February 2014, traveled with family
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3  Thank mself
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this reviewResponded February 25, 2014

Dear Mself,

Thank you for such a detailed review! Wow, thanks for noticing so many of the hotel’s unique features during your stay. I am glad you have enjoyed your overall stay as well as the breakfast. Guest satisfaction is our #1 priority, and I am happy to read we were able to exceed your expectations. Thanks again for all the comments and compliments.

We look forward to serving you again in the future!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2014

When I first arrived at this Hampton Inn I struggled to understand why it had such a high Trip Advisor rating. The rooms are of the normal Hampton Inn standard and the breakfast, while free, is not exactly inspiring. However this hotel stands out for location, value for money and the exceptionally helpful staff.

Being next to the metro mover and metro rail station at Brickell is a real advantage. My tip for those arriving without a lot of baggage is to take the metro rail from the airport. It's quicker, safer and a lot cheaper. There are plenty of places to eat in the area around the hotel. If you get the right rate, this hotel is also great value for money. Finally, we were impressed with all of the staff that we met. From the helpful concierge (who arranged car hire) through to the ever cheerful breakfast staff, everyone went out of the way to help us.

Yes, it deserves its high rating.

Room Tip: Go high up.
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  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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4  Thank UKJohnN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this reviewResponded February 21, 2014

Dear UK John N,

I am glad to read that you were able to see that our high scores are well deserved. Thank you for taking time to write this great review. We appreciate all your comments and compliments to our staff. You are right, the new AirportLink Orange Line to and from Miami International Airport is a convenient way to get to and from the city at a cost of $2.25 per trip.

Guest satisfaction is our #1 priority, and I am happy we were able to exceed your expectations.

We look forward to your next stay with us!

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2014

Stayed February 7-8 pre-cruise with wife and 2 kids. The hotel was a snap to get to from the airport via metrorail. We had a suite on the 11th floor. The room was very clean and well appointed. The bedding was fresh and comfortable. Any staff we interacted with was friendly and competent; from the bartenders, to the concierge, the front desk, to the buffet staff. There were plenty of choices at the breakfast buffet to suit anyone. Many dining options in the area as well as a publix 2 blocks away. The only complaint that I have with the place is that it wasn't there the last time we were in Miami. No need to stay anywhere else.

Stayed: February 2014, traveled with family
Thank bill1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this reviewResponded February 21, 2014

Dear Bill1966,

Wow, thank you for such a pleasant review! We really appreciate all your comments. Thank you for your compliments to our staff as we thrive for the 100% guest satisfaction on all occasions. I am glad you and your family had a great stay with us!

We look forward to seeing you at the hotel again soon!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2014

We had a lovely room overlooking other highrises. This is not your normal Hampton Inn ($350 per night)...you check in on the 6th floor and the rooms are above. The bed was comfortable and we enjoyed the breakfast (included)...this is located downtown Miami.

Room Tip: Try and get a room looking towards the water.
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  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank goodtravel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this reviewResponded February 17, 2014

Dear Goodtravel 2,

Thank you for choosing us during your recent visit to Miami. I am glad you have enjoyed your overall stay as well the location of the hotel. Thanks for your input, we appreciate it very much. I am happy we were able to exceed your expectations.

We look forward to seeing you again soon,

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 16, 2014

We stayed here after returning from a cruise. The hotel is excellent, staff is very friendly and helpful. The neighborhood has lots of choices for dining. It is also very close to the Miami Metro Mover which will take you throughout downtown. We would certainly stay here pre or post cruise in the future.

Stayed: February 2014, traveled as a couple
1  Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this reviewResponded February 17, 2014

Dear Dave H,

Thank you for taking time to write such a nice review about your stay with us. I am glad to hear that you have enjoyed your stay and found our hotel to be excellent. You are right, Brickell area has a lot of trendy bars and restaurants. Also, thank you for your trust in us for your future trips to Miami.

We look forward to serving you again in the near future!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton - Miami Brickell Downtown

Address: 50 SW 12th Street, Miami, FL 33130-5217
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Miami
#1 Business Hotel in Miami
#1 Green Hotel in Miami
#1 Family Hotel in Miami
Price Range: $169 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hampton Inn & Suites by Hilton - Miami Brickell Downtown 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
Brickell Elegance - Priced Right.Our boutique style Hampton Inn & Suites® Miami Brickell hotel in Miami Brickell-Downtown area combines urban design, eclectic mix, contemporary art collection, Brickell elegance with the best price for the business and leisure travelers coming to Brickell area. We are located:Within walking distance to Brickell Miami's global financial hub Within 1 to 3 blocks of over 30 of the best restaurants, cafes and bars in the area Shopping and entertainment is within 1 to 3 blocks from our hotel Half-block from our front door, the FREE MetroMover expands our guests’ convenience zone to all of downtown Miami providing easy access to Bayside Marketplace, AmericanAirlines Arena, and Adrienne Arsht Center for the Performing Arts The FREE Miami Trolley stops only a couple blocks from us at Mary Brickell Village providing easy access to Bayside Marketplace, American Airlines Arena, and Adrienne Arsht Center for the Performing Arts. The MetroRail is also half-block from our front door providing easy access to Dadeland Mall, Coconut Grove, and other parts of the town. The new MetroRail Orange line connects the Miami International Airport MetroRail Station to the Brickell MetroRail Station Less than 5 minutes from the Port of Miami Just 15 minutes from Miami International Airport, Miami Beach, Aventura, Coral Gables, the Dolphin Mall, and the best South Florida Beaches Easy access to major highways: I-95, S.R. 836 (Dolphin Expressway), S.R. 826 (Palmetto Expressway), and Florida Turnpike ... more   less 
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Also Known As:
Hampton Inn & Suites Miami/Brickell-Downtown Hotel Miami
Hampton Inn And Suites Miami/Brickell-Downtown

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