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“A very nice surprise in Miami”

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Hampton Inn & Suites by Hilton - Miami Brickell Downtown
Ranked #2 of 122 Hotels in Miami
Certificate of Excellence
GreenLeadersPlatinum level
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A very nice surprise in Miami”
Reviewed November 20, 2012

Driving up the hotel is in a great location. When you arrive you are greeted with a friendly staff and clean beautiful lobby. I went into the bar and was met by a huge smile Brianne took great care to keep everyone happy and made great drinks. In the morning the breakfast staff Sandra, Yanet, Luz, Sonia and Josh greet yyou with a smile and a spread of hot food the area is inviting and bright a great way to start your day.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Munch9824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this review, February 3, 2014
Dear Munch9824,

We have realized during our 2012 audit that your review among others have not been responded to. We highly value an opinion of each guest. I was pleased to read that you had a wonderful stay. Thank you for your comments about our staff, they are all valuable members of the team.

I hope to see you on your next trip to Miami!

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Mesa, Arizona
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 19, 2012

great location to shopping, restaurants and grocery store. stayed here one night before cruise. nice clean room. comfortable beds. nice on site bar with free welcome drink. great breakfast in morning. will definitely stay here again when in Miami before a cruise.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MsLWH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this review, February 3, 2014
Dear MsLWH,

During our year-end audit of 2012 reviews, we have noticed that your review among others have not been responded to. We value a review of each guest. I do apologize for the omission. I was glad to read that you had a great stay and eager to stay with us in the future.

Hope to see you again soon!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level 4 Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed November 18, 2012

The Hampton Inn & Suites Miami/Brickell Downtown
It is a great location, there are many place you go out an enjoy in the evening. The breakfast was great thanks to the crew Yanet, Sonia, Luz, Sandra and Josh.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank matt_tx00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this review, February 3, 2014
Dear Matt_tx00,

During the year-end audit of all the reviews from 2012, we have discover that you review has never been answered. I do apologize for the oversight. We value a review from each guest. I am glad you had a great stay, and thank you for the comments about the breakfast crew, they are all valuable members of our team.

Please keep us in mind for your next trip!

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nj
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 17, 2012

We stayed here for 2 nights before our cruise. (NOV 2-4, 2012) The staff was friendly, helpful at all time. Nice pool to sit by and swim. Room was clean. Breakfast was good. Lobby was nice. The hotel has a modern look, which is refreshing to see. It is walking distance to numerous hotels and nightlife in the Brickell area. We will definitely return to this hotel

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank munchskin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this review, January 31, 2014
Dear Munchskin,

I apologize for not responding to your review promptly. Every opinion and review of each guest is highly valuable to us. I was glad to read that you have enjoyed your hotel stay and the near by area. Customer satisfaction is our #1 priority.

Thank you for trusting us for you next trip. We look forward to seeing you soon!

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level 3 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 15, 2012

We stayed here the night prior to going on a cruise in November 2012. Very pleasantly surprised by how nice the hotel and the location around the hotel was. The rooms were very nice, the staff helpful and the breakfast options very good. It is a very modern hotel with a nice rooftop pool and bar. The area around the hotel is safe to walk in also. I would suggest taking the metrorail and metro mover to get to the hotel from the airport. It is much cheaper than a cab.

  • Stayed November 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LisaG1062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this review, January 31, 2014
Dear LisaG1062,

Looking through all the reviews from 2012, we have discover that yours was never responded to. I do apologize for the mistake as opinions and comments from every guest are valuable to us. I was pleased to read that you have enjoyed your stay with us as well as the area around. Also thank you for your suggestion about the Metrorail as a mean of transportation to and from the airport as it is rather convenient and inexpensive.

Hope to see you back at the hotel for your next visit!

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore
Level 5 Contributor
63 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed November 15, 2012

This hotel seems like it's trying to be a "boutique" Hampton Inn - it was unlike any other Hampton Inn I've stayed in. The decor is slick and "design" so it looks nice, but it felt kind of cold to me. This was also partly due to the front desk staff. They were polite and capable, but more cordial rather than friendly, which is what I usually experience at a Hampton Inn. The room was nice but he bed was too hard. As for location, it's right Downtown but if you're looking for a place to go to dinner there seem to be only chain restaurants nearby. I had to drive to get to local "real Miami" places. Overall I liked it but I wish it had had a warmer feel to it.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BaltimoreFrancophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this review, February 11, 2014
Dear BaltimoreFrancophile,

Thank you for taking time to write your review, please accept my sincere apologies for such a late response. I am sorry for the oversight. Thank you for noticing some of the unique features of our hotel. I apologize that our staff did not seem friendly enough. We do thrive for 100% guest satisfaction at all times, and I am sad to hear that you were not completely satisfied with your stay.

We can do better next time! Please keep us in mind for your future trips to Miami.

Sincerely,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Suwanee, Georgia
Level 5 Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 14, 2012

This hotel was an unexpected pleasure. We held a seminar there and I only stayed one night but it was a great hotel, clean rooms and great service. The morning breakfast was pretty good and was hot and ready early in the morning. The hotel staff are very professional and I would recommend this hotel for the service and price.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Don M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eduardo C, General Manager at Hampton Inn & Suites by Hilton - Miami Brickell Downtown, responded to this review, January 31, 2014
Dear Don M,

During our year-end audit of all the reviews, we have discovered that your review among others has not been answered promptly. I would like to take this opportunity to apologize for the oversight. I was pleased to read that you have enjoyed our services and our breakfast. In addition, thank you for your recommendation.

Please think of us for your future visits!

Cordially,

Eduardo Chapoval, CHA
General Manager
Hampton Inn & Suites Miami Brickell / Downtown
50 SW 12th Street
Miami, FL 33130
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites by Hilton - Miami Brickell Downtown

Property: Hampton Inn & Suites by Hilton - Miami Brickell Downtown
Address: 50 SW 12th Street, Miami, FL 33130-5217
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Miami
#1 Romantic Hotel in Miami
#1 Green Hotel in Miami
#1 Family Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hampton Inn & Suites by Hilton - Miami Brickell Downtown 3.5*
Number of rooms: 221
Official Description (provided by the hotel):
Brickell Elegance - Priced Right.Our boutique style Hampton Inn & Suites® Miami Brickell hotel in Miami Brickell-Downtown area combines urban design, eclectic mix, contemporary art collection, Brickell elegance with the best price for the business and leisure travelers coming to Brickell area. We are located:Within walking distance to Brickell Miami's global financial hub Within 1 to 3 blocks of over 30 of the best restaurants, cafes and bars in the area Shopping and entertainment is within 1 to 3 blocks from our hotel Half-block from our front door, the FREE MetroMover expands our guests’ convenience zone to all of downtown Miami providing easy access to Bayside Marketplace, AmericanAirlines Arena, and Adrienne Arsht Center for the Performing Arts The FREE Miami Trolley stops only a couple blocks from us at Mary Brickell Village providing easy access to Bayside Marketplace, American Airlines Arena, and Adrienne Arsht Center for the Performing Arts. The MetroRail is also half-block from our front door providing easy access to Dadeland Mall, Coconut Grove, and other parts of the town. The new MetroRail Orange line connects the Miami International Airport MetroRail Station to the Brickell MetroRail Station Less than 5 minutes from the Port of Miami Just 15 minutes from Miami International Airport, Miami Beach, Aventura, Coral Gables, the Dolphin Mall, and the best South Florida Beaches Easy access to major highways: I-95, S.R. 836 (Dolphin Expressway), S.R. 826 (Palmetto Expressway), and Florida Turnpike ... more   less 
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Also Known As:
Hampton Inn & Suites Miami/Brickell-Downtown Hotel Miami
Hampton Inn And Suites Miami/Brickell-Downtown

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