You have to go a long way to even come near to the quality of customer service experienced at this hotel. We are staying here at the moment as we have done on numerous occasions and have to say that everything is exquisite from the wonderful food and service at Cafe Sambal (Unfortunately Azul is closed the 2 nights we are here) to the detail to attention given to you at the front desk and at the pool, especially from Nadia and Jacky who both make sure that your every need is attended to without any fuss or problem. Returning to this wonderful hotel is like coming home and all the employees make you feel like family. Mr. Gonzales, we commend you on all of your wonderful employees and would never consider staying anywhere else in Miami. We cannot wait to return.
- Official Description (provided by the hotel):
- Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include signature restaurants Azul and La Mar by Gaston Acurio, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa, Oasis Beach Club, the luxury boutique Shanghai Tang and extensive meeting and business facilities. ... more less
- Reservation Options:
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- Also Known As:
- Mandarin Oriental, Miami Hotel Miami
- Mandarin Oriental Hotel Miami
- Mandarin Miami
- Miami Mandarin Oriental