We recently started our honeymoon with a 4 night stay in the Miami Mandarin Oriental.
This is a top rated hotel marketing itself as a luxurious place.
The hotel is very nice, well kept, clean and elegant inside. From the spacious bright lobby to the shops and restaurants and pool area with private beach, all are definately luxurious quality. The location in brickell is definately in a nice safe elegant area of Miami.
All the staff from doormen to checkin to concierage were helpful and pleasant. The pool staff were also very helpful and friendly, particularly when a large iguana strolled by our sunbeds frightening the life out of my wife and the pool attendant was very reassuring that we were in no danger.
The room was spacious, clean and had a large bathroom (though don't forget to close the blind before hopping in the bath as there is a clear view from the balcony!). The TV worked peferctly and there was an integrated entertainment system that we could connect our iPod to.
Now, to the reasons for 'average'. Well, personally, when I stay in a luxurious hotel, I like to feel that I am getting value for money. What didn't deliver this for me in the Mandarin Oriental was the 'extras'. Wifi was not free and was about $35 a day to use. Considering the Starbucks and pubs within walking distance of the hotel all offer free Wifi, it was frustrating the hotel didn't offer this. The price of items in the mini bar were very expensive (as is frequently the case in hotels - it is almost like they don't want want people using the mini bar). There were no tea/coffee making facillities in the room. Again this felt like a rip off as you had to go to the bar to purchase tea / coffee when it is custom to have such facillities in your room.
There were also two problems in the bathroom. The shower door leaked quite badly leaving a large puddle in the bathroom after each shower. Secondly, the basin would not stay filled draining away in seconds. This made shaving both awkward and not very environmentally friendly as I had to leave the hot tap running.
Finally, not a big deal but I was asked on check in what paper I would like each morning and I never once got a newspaper delivered. I wouldn't have minded this if I hadn't been offered it initially.
All in all, a nice hotel but if you want to hit the high standards of luxurious, I think all areas need to be perfect and I did not feel like that here.
- Official Description (provided by the hotel):
- Contemporary in design and with a prominent waterfront location, the luxurious Mandarin Oriental, Miami features 326 elegant guest rooms and suites - offering dramatic views of the bay and the Miami skyline. Amenities include signature restaurants Azul and La Mar by Gaston Acurio, MO Bar + Lounge - a dynamic cocktail lounge, an award-winning tri-level spa, Oasis Beach Club, the luxury boutique Shanghai Tang and extensive meeting and business facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Mandarin Oriental, Booking.com, Expedia, Hotwire, Travelocity, Odigeo, Orbitz, Priceline, getaroom.com, Hotels.com and Jetsetter so you can book your Mandarin Oriental, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Mandarin Oriental, Miami Hotel Miami
- Mandarin Oriental Hotel Miami
- Mandarin Miami
- Miami Mandarin Oriental