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“Very friendly staff”

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Hampton By Hilton Miami-Coconut Grove/Coral Gables
Ranked #19 of 124 Hotels in Miami
Certificate of Excellence
GreenLeadersSilver level
1 review
“Very friendly staff”
Reviewed September 30, 2010

Great service. The staff was very friendly and helpful. The room was very clean and comfortable. Enjoyed the pool and hot tub. Nice place, quiet and safe.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jsalazar62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,655 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (118)
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English first
Maastricht, The Netherlands
Level 6 Contributor
99 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed September 12, 2010

We stayed here for four days during our Florida Vacation. We booked this hotel through booking.com and checking in went fast and the prices were as booked. From here we went to Miami (Beach), Fort Lauderdale and the Everglades (we rented a car for our whole vacation). The hotel was very good, bathroom was big enough, very clean and there were enough towels. The beds are also good. And last but not least: the breakfast was outstanding! We didn't expect too much of it because we're in America, but it was very good! The only thing we were disappointed about was that the pool & jacuzzi were closed for renovations, but after the four days we realized we didn't really miss it because we we're on the road the whole day!

  • Stayed September 2010, traveled as a couple
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Helpful?
1 Thank Linny-NL-09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 30, 2010

I travel a lot for business and have stayed at many Hampton Inn's, but I have not and will not stay at a Hampton Inn again. This hotel has gone down-hill so badly. Management is crazy the shower head is located at the back of the shower in the space a bath tub use to occupy. The wall of the shower is outside of where the bathtub wall would have been this makes it impossible to reach in and turn on the water and wait for it to get warm. You have to walk into the shower to turn the shower on and will be sprayed with cold water the hotel has no suggestions on how to avoid this. The food has gone down-hill. The management has a team of "Breakfast Nazi's" that will follow you around and watch what you pick up and put on your plate as to imply that they are counting this is very annoying. Their were gummy and sticky, all over the surfaces that were not the flat top of tables and counters. From the telephone to the drawer knobs to the remote controls everything was filthy. When I spoke to management about my displeasure they told me that they had done their best and that there was nothing else that they could do for me. Hampton Inn has a 100% guarantee if you are not satisfied, but you will never see a dime from this Hampton Inn!

  • Stayed March 2010, traveled on business
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Helpful?
5 Thank wclaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elk Grove village, IL
Level 5 Contributor
78 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed July 15, 2010

We loved everything about this hotel- except that the beds seemed like doubles instead of queens. Beautiful room, large flat screen tv, wi-fi. Breakfast was the best we ever had at a hotel! My son thought the breakfast was better then we have at restaurants.

  • Stayed July 2010, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank LynnetteB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2010

The staff was very helpful, breakfast bar great, beds wonderful, close to attractions.

  • Stayed June 2010, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank WifeofMiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 16, 2010

This property did not seem like a Hampton Inn. The shower had several hairs in it. After taking a shower, it was easy to understand why. The design of the walk-in shower was awful. I cannot imagine the difficulty it poses for the housekeeping staff. The water faucet is on the far inside -- impossible to reach without getting wet.
With the exception of the duvet, the room really didn't look like a Hampton. The walls were scuffed and needed painting. The furniture was old and worn.
Yes, the parking is free, but you may end up on the lower level (from the street). If so, it is a cramped one-way in/same-way out underground lot. Make sure you unloaded everything you need because you will end up walking back up the ramp to the hotel entry.
I really wish this property was better kept. It is in an interesting area.
The room was large and had a microwave/refrigerator. If you stay in a double room, you'll have a bathtub. That would probably be much cleaner. That's probably the best advice I can give.

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank McHerrin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ny
Level 6 Contributor
210 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed April 29, 2010

Very nice Hampton Inn. GREAT service. Good breakfast with fresh fruit salad and many other fresh items, plentiful. Rooms were clean and bright. Good AC and granite bathrooms. Nice outdoor pool and hot tub. The staff here are very friendly and helpful. Lots of smiles. We forgot our camera's battery charger here and they promptly sent it to our home.
A great hotel in a good location. Would stay again.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank acaida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton By Hilton Miami-Coconut Grove/Coral Gables

Property: Hampton By Hilton Miami-Coconut Grove/Coral Gables
Address: 2800 Southwest 28th Terrace, Miami, FL 33133-3713
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Miami
#9 Family Hotel in Miami
#13 Romantic Hotel in Miami
#14 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton By Hilton Miami-Coconut Grove/Coral Gables 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
The best hotel value in Miami/Coconut Grove-Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 135 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, business center, 37" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in rooms. ... more   less 
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Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn

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