We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very friendly staff and best value for money”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hampton By Hilton Miami-Coconut Grove/Coral Gables
Ranked #21 of 127 Hotels in Miami
Certificate of Excellence
GreenLeadersSilver level
Reviewed December 9, 2013

I read some reviews in tripadvisor regarding this hotel that where not really positive and still booked it because of friend of mine recommendet it to me. I was a very nice stay for 5 nights. The spacious rooms made our stay very pleasant and although we were told that it is a business hotel, our kids enjoyed it a lot.... especially the breakfast and the pool! The staff is extremely friendly and always offered their help.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nadine R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded January 23, 2014

Dear Nadine R,

Thank you for your kind act of faith to follow your friends recommendation, and for taking the time to post your comments and ratings. It brings me a smile to know that we provided you with the kind of service you and your family deserve. Thank you for noting the friendly disposition of our staff, the comfort of the room, and the quality of our breakfast.

We certainly hope to see you next time you visit South Florida.


With pleasure,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove/ Coral Gables

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,707)
Traveler rating
Traveler type
Time of year
Language
  • More languages

802 - 808 of 1,707 reviews

Reviewed December 5, 2013

Even though this last time the hotel was under construction we have a pleasant stay for a week. It is walking distance to coco walk and minutes away from dadeline mall.
Breakfast is very good and the rooms very big!!!
The staff offered great attention to details to make sure we were comfortable!!!

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Francisco G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded December 6, 2013

Dear Francisco G

Great news - RENOVATION OF OUR LOBBY IS COMPLETE!
Thank you for your loyalty and kindness to appreciate our effort to provide great service under the circumstances. I will make sure to share your comments with our team members. Next time you come to visit you will get to enjoy breakfast in our new perfect mix lobby.

We look forward to welcoming you back!


Sincerely,


Miguel Velasquez
General Manager
Hampton Inn Coconut Grove

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 3, 2013

Construction in the lobby and parking lot at the same time was very annoying. The room rate was pretty good, especially for that area, but the construction during peak hours and having to park down the street from the hotel was not acceptable

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded December 4, 2013

Dear Daniel G,

We apologize for the inconveniences you encountered during your stay. I am sorry the notice posted on our website regarding the renovation was not visible to you during booking. I have responded to your survey and l certainly hope you give us an opportunity to serve you the way you deserve.

Sincerely,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 1, 2013

I refused to take possession of my two hotel rooms due to the lack of cleanliness! I demanded a refund. There was no parking available. The parking garage was cordoned off. The lobby was a filthy mess! A maintenance worker was spraying an obnoxious smelling liquid on the carpets while we waited for our refund! He pinched his nose and waved his hand under his nose, and I won't repeat what he said to us! The only good thing about this hotel was the young man behind the front desk. He handled the situation like a true professional. Please, young man, do as I recommended that night, find another hotel to work at. You are too much of a professional to be defending such a horrible establishment.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank McD824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded December 4, 2013

Dear McD824,

Thank you for taking the time to provide us with your feed back. I apologize for our renovation project ruining your plans to stay with us. Thank you for noting John's Hamptonality and professionalism, which is an asset to our company. I will make sure to share your comments with him. I hope you would give us an opportunity to serve you the way you deserve to be serve in the near future.

Sincerely,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

We stayed here for 1 night recently & found the entire 1st floor under construction and the outdoor parking area blocked off. Had to go to 2nd floor to a makeshift reception area. Was told to park in the garage under the hotel. This garage has no elevator so we had to carry our luggage up to the 1st floor. We also found the room somewhat average...not up to the standards we've been accustomed to at Hampton Inn. One side of the bed did not have an end table and there was no light/lamp on the work table. The breakfast was very good & included in the room price with wifi.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank randomMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded December 4, 2013

Dear randomMA,

Thank you for taking the time to provide us with your feedback. We do apologize for any inconveniences you may have faced due to our efforts to improve our public areas/breakfast, parking. We truly appreciate your comments regarding the breakfast and we are glad you were able to enjoy. We look forward to the summer of 2014 to refresh our guest rooms, which will enable us to meet and most likely exceed your expectations of our brand.

We look forward to serving you again in the near future.


Sincerely,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 23, 2013

Very nice hotel with newly remodeled bathrooms. Stay was very nice, staff helpful, hotel clean. Bought cruise package that included parking during cruise and transfer TO cruise terminal. You are responsible to get back to hotel. Taxi cost approximately $30.00 or you can make arrangements with shuttle service that delivers you to cruise port that costs $10.00 per person. Hotel staff could not tell me this. Hope this helps!

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Raylene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded December 6, 2013

Dear Raylene W

Thank you for your great ratings and comments. Thank you also for noting the hotel cleanliness and our team members' friendly service. I hope you found the cruise package of great value, being able to park while you cruised.

Comeback to see us again. We love having you here!


Sincerely,

Miguel Velasquez
General Manager
Hampton Inn Coconut Grove

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 22, 2013

Can't really say what the hotel is like without construction - have stayed there 10 nights in 2 months and still being worked on - last trip had to park in the street due to parking lot being redone - also only one elevator working at times - I would suggest bypassing the hotel until the renovation is completed/

The breakfast is good and the reception they have a couple nights a week is appreciated.

Also within walking distance of Coco walk, Dinner Key marina and Monty's about 8-9 blocks.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank CDY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded December 4, 2013

Dear CDY

Thank you for your continued loyalty to us. We truly appreciate your feedback. We continue to be very mindful of our guests' comfort while we finalize our lobby renovations and appreciate your candid feedback. Our parking should be back in order on 12/8 as noted on our website, weather permitting.
We look forward to inviting you back and gathering your comments about our changes.

Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Miami hotels
Downtown
Hampton Inn & Suites by Hilton - Miami Brickell Downtown
Regency Hotel Miami
#39 of 127 in Miami
1,901 reviews
Show Prices
Show Prices
Show Prices
Coconut Grove
Sonesta Coconut Grove Miami
Coconut Grove
The Mutiny Hotel
The Mutiny Hotel
#17 of 127 in Miami
870 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton By Hilton Miami-Coconut Grove/Coral Gables? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton By Hilton Miami-Coconut Grove/Coral Gables

Address: 2800 Southwest 28th Terrace, Miami, FL 33133-3713
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Miami
#9 Family Hotel in Miami
#13 Romantic Hotel in Miami
#14 Business Hotel in Miami
Price Range: $138 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton By Hilton Miami-Coconut Grove/Coral Gables 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
The best hotel value in Miami/Coconut Grove-Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 135 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, business center, 37" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in rooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, Cancelon, Orbitz, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Hampton By Hilton Miami-Coconut Grove/Coral Gables reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing