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Hampton By Hilton Miami-Coconut Grove/Coral Gables
Ranked #20 of 124 Hotels in Miami
Certificate of Excellence
GreenLeadersSilver level
A TripAdvisor Member
1
Reviewed August 25, 2013

The rooms are clean and welcoming , location is near an area highly recommend and distraction.The staff is very diligent and pleasant,there is a friendly atmosphere..The pool is small but looks pleasant as well as the spa

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded August 29, 2013

Dear TripAdvisor Member ,

Thank you for the outstandin ratings and comments regarding the cleanliness of the hotel and the srvice disposition of our team members. We are glad we made you feel welcome, and look forward to your next stay with us.


Sincerely,


Miguel Velasquez
General Manager

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821 - 827 of 1,670 reviews

A TripAdvisor Member
1
Reviewed August 23, 2013

This Hotel is near the University of Miami, very convenient and clean rooms. We liked the daily free breakfast but would prefer to have a better selection and quality of food. Their personell is very attentive, spcially the nice ladys serving breakfast. Very good Hotel, overall.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded August 28, 2013

Dear TripAdvisor Member,

Thank you for taking the time to provide us with your tripavisor ratings and comments. I personally appreciate your impression of our hotel being the best in the Coral Gable/Coconut Grove area. Thank you for noting the hamptonality of our staff and the friendliness of our breakfast hostess. I am sorry you found the brand standard selection of breakast items not to be the best. I will forward your feedback to our corporate office. Our breakfast is continuously improving to be as satisfactory as it can be to all guests.

We hope you comeback soon.


SIncerely,


Miguel Velasquez
General Manager

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Reviewed August 22, 2013

If you are looking for a hotel close to everything in Miami, but do not want to spend a lot of money but want great service, this is the place to stay! I especially appreciated the free parking - so convenient!

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Hampton
Thank Christine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded August 28, 2013

Dear Christine P,

Clean rooms, comfortable and safe surrounding areas, and great friendly service is what we are all about. Thank you for such high ratings and comments we truly appreciate it.

Please comeback to see us soon.



Cordially,


Miguel Velasquez
General Manager

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Reviewed August 21, 2013

I left a few items behind and the Guest Services Supervisor was beyond helpful. She emailed me immediately and then was prepared to mail me all of my items. This left me extremely impressed. I do not think this great service would have been replicated at another hotel. The staff is trustworthy and committed to providing excellent service. I was very appreciative.

  • Stayed: August 2013, traveled solo
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Review collected in partnership with Hampton
Thank Vanessa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded August 28, 2013

Dear Vanessa M,


It brings me a lot of joy to find out the service level Olga Reyes, our Front Desk Supervisor provided you with was of such nature that it wowed you. Thank you for taking the time to recognise her effort and professionalism.
Comeback to stay with us again. We love having you here!

Sincerely,

Miguel Velasquez
General Manager

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Reviewed August 21, 2013

The hotel was clean, smelled good. The bed and pillow were very comfortable. The pool area is beautiful, even though surrounded by buildings. The hotel was very convenient and close to the water, Key Biscayne and good restaurants. The staff was friendly and helpful

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Hampton
Thank Susan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded August 28, 2013

Dear Susan H,

Thank you for staying with us during your recent visit to South Florida. We are glad that we were able to provide you with a clean room, comfortable surroundings and a great service disposition from our team members. Thank you also for noting our convenient location, which grants easy access to business and leisure locations in Downtown Miami, Coral Gables, South Miami and the beaches at Key Biscayne.

Comeback to see us again!

Sincerely,


Miguel Velasquez
General Manager

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Reviewed August 21, 2013

After a terrible start to our trip to Miami (holiday agent not booking us into our original hotel) we moved to Hampton Inn. It's a great hotel, very clean and friendly staff! Great value with free parking and free breakfast, would recommend car hire, we got one for the week and used it every day! Only fault I can give the hotel is we went through 6 sets of room keys because there seemed to be a fault and they stopped working nearly every day! Minor fault in an otherwise lovely hotel!

  • Stayed: August 2013, traveled as a couple
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Thank olv282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded August 27, 2013

Dear olv282,


Thank you so much for posting you reviews and ratings. We are glad we made up for the horrific start to your trip. Thank you for noting the cleanliness of the hotel, the great service disposition of our team members and the free amenities we offer to add value to your stay. I will look into the keys issue to make sure this does not happen again with future guests.

Thank you, and come visit us again.

Sincerely,

Miguel Velasquez
General Manager

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A TripAdvisor Member
1
Reviewed August 20, 2013

Staying at this location was truly a pleasure. The personnel were very service oriented; the rooms were very clean and comfy; and the breakfast was actually decent. I highly recommend this convenient location!

  • Stayed: August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miguel V, General Manager at Hampton By Hilton Miami-Coconut Grove/Coral Gables, responded to this reviewResponded August 27, 2013

Dear TripAdvisor Member,

We thank you for taking the time to provide us with such a great rating and comments. We are joyful to know we surpassed your expectations when it comes to the cleanliness of our hotel, the comfort of its surrounding areas and most importantly with our team members' hamptonality. We truly appreciate your recommendation.

We look forward to your next visit.

Sincerely,


Miguel Velasquez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton By Hilton Miami-Coconut Grove/Coral Gables

Address: 2800 Southwest 28th Terrace, Miami, FL 33133-3713
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Miami
#9 Family Hotel in Miami
#13 Romantic Hotel in Miami
#14 Business Hotel in Miami
Price Range: $112 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton By Hilton Miami-Coconut Grove/Coral Gables 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
The best hotel value in Miami/Coconut Grove-Coral Gables. Located directly across from MetroRail station, walking distance of Coconut Grove and minutes from Coral Gables, downtown business districts. Our 135 deluxe guestrooms are spacious, comfortable, our amenities include Free High-Speed internet access, Free "On The House" Hot Breakfast, Free local calls, business center, 37" LCD TV's w/extended cable, free in-room movies, voice mail, pool/whirlpool, fitness center, meeting rooms, microwaves/refrigerators also available in rooms. ... more   less 
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Also Known As:
Hampton Inn Miami-Coconut Grove/Coral Gables Hotel Miami
Hampton Inn Coral Gables
Hampton Inn Coconut Grove
Coconut Grove Hampton Inn

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