This place is absolutely beautiful! It looks and smells clean. Because of the distance to and from the airport, it's a little pricey. The free shuttle service and free wifi are just added bonuses to offset the cost. The one reason I didn't give this place a 5 is because of the rudeness of one of the front desk girl whose name starts with a "J". She was so unprofessional she made a terrible first impression for the hotel. Her demeanor caught me off guard so much that I had to ask her how long she's been with the company. Once she informed she has only been working here for a month, it kind of made sense as to why she was so rude. She didn't have the seasoned charm and politeness the other staff members had. However, "J" should still know better because of the standard the Marriott carries when it comes to customer service. I would recommend she gets more training in customer service or change her attitude because it's not necessary. Overall, I am enjoying my stay and will stay here again if I'm in the area.
- Official Description (provided by the hotel):
- Discover this newly transformed, sleek Courtyard by Marriott Miami Airport South. Settle into the newly renovated guest rooms at this warm, welcoming Miami international airport hotel. ... more less
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- Also Known As:
- Courtyard By Marriott Miami Airport South Hotel Miami
- Courtyard Miami Airport South
- Miami Courtyard
- Miami Marriott