This hotel was definitely not of a JW status. The hotel itself is beginning to be a bit dated. While the staff was very nice, they did not have adequate training to deal with some issues.
We had booked a room with two double beds and a pull out bed - which was confirmed by email by the hotel itself. When we arrived, they said that this room configuration was not possible. When they promised to move us to a suite two days later, the beds they had in that room was wrong again.
At the lounge, they charged for drinks - something we have never encountered at other JW marriotts. The bar was empty and lacking atmosphere. With the JW Marquis just down the road...stay at this one!!
While it was not a BAD hotel - it just was not a up to the calibre of other JW. We have stayed in better courtyards!
- Official Description (provided by the hotel):
- The JW Marriott Miami has received numerous recognition's including, Best Design Award by Marriott International, Overall Guest Satisfaction Award, Connoisseur's Choice by Resorts & Great Hotels, and the Wine Spectator Award 2007-2014. Being selected One of the World's Best Business Hotels by Travel & Leisure Magazine is one of the most recent accolades. The JW Marriott Miami offers a one-of-a-kind experience that allows you to enjoy the comforts of home during your stay. This award-winning downtown Miami hotel blends the features of a premier conference and meeting facility with timeless elegance, thoughtful amenities and award-winning service. Elegantly furnished guest rooms and suites offer the finest details, including marble tubs, high-speed Internet and flat-screen televisions. Dine at La Terraza Cafe and Bar, a casual fare with an array of options to choose from. Relaxation is as close as the luxurious spa and the unique stainless steel pool. ... more less
- Reservation Options:
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- Also Known As:
- Jw Marriott Miami Hotel Miami
- Miami Jw Marriott
- Marriott Miami
- Miami Marriott