We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice high-end hotel”
Review of JW Marriott Miami

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
JW Marriott Miami
Ranked #55 of 125 Hotels in Miami
Reviewed December 30, 2013

This is what you would expect from a JW Marriott! Stunning lobby, great service, spacious and well decorated rooms. We even had a built-in TV display in our bathroom mirror - pretty cool. The breakfast in the club lounge had decent choices, but very limited seating. Great place to stay on a short trip to Miami.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TravelandLearn_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (929)
Traveler rating
Traveler type
Time of year
Language
  • More languages

390 - 396 of 929 reviews

Reviewed December 26, 2013

They have a great location near the water and with city views. But, that is where the good ends. The rooms are a very old layout with bathroom doors swinging into the tiny bathroom where one person in the bathroom can't turn around.

Then the very worst food I have had a Marriott. The menu is so overpriced I thought I was in Central America. You pay 5x more for bad food here than just down the street for great food.

I think the management has real issues that only changing a complete management team will fix.

After you pay $200.+ per night for a bad room you also have these add-on's.
Parking $30. per day
Internet $12. per day

Avoid this Marriott!

Room Tip: Avoid this bad hotel
See more room tips
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank segway-rider0134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2013

I recently had a chance to stay at both the JW Marriott and the Conrad just down the road for business. Great opportunity to compare and contrast two obvious competitors.
Both higher end offerings of the Marriott and Hilton hotel chains.

In Miami Brickell Avenue business hotel contest- the Conrad wins hands down (see my Conrad review).

First, whilst off loading my luggage the Marriott staff member was insistent on taking my bag claiming there were stairs i had to climb. This was not true. There is an elevator which can take you and heavy luggage up to reception easily. I don't like being misled. Specially if this was to hustle a buck or two on tips. Strike One Against JW.

Second, JW Marriott is clearly an older property compared to the Conrad and felt it. For example while the Conrad has a separate shower area and bath, the JW Marriott only had a in bath tub shower. The Conrad is newer, more modern, brighter- whilst the JW has more wood and a more classic look and feel but to me felt but dated.

Third, at check out the Conrad puts your receipt in a smart Conrad envelope, At first was offered just the print out hard copy. I asked them if they had an envelope. The JW Marriott told me they had run out of envelopes! Did not leave me with an impression of a professionally managed high end hotel. Something I would have expected at a three star establishment not from a JW Marriot which has higher aspirations.

Overall, the JW Marriott is not bad but is showing its age and its staff could use some training.
I will return to the Conrad next time.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Koreaninsingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2013

Maybe we didn't fit their bill. But this was the only marriot in me and all of us members' terrible stay. The restaurant/bar charged us different charges for same order.... the elevator got us randomly stuck and all it took to make it move was to tell them my floor and point out to them that the elevator was on my floor. something shady... don't recommend unless you look rich i guess...

Room Tip: Do not treat all guests equal.
See more room tips
  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank biggmaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

I stayed here for three nights on a business trip. Upon my arrival the valet was both polite and professional. My car was valeted and remained parked near the entry which was incredibly helpful the several times that I had a change in my schedule and had to leave rather quickly.

Registration staff as well as the gift shop staff were courteous and accommodating. I loved the complimentary water and fruit (marriott properties always get this right!). The room was beautiful, had a decent iron and ironing board, and was nicely appointed (plush towels, fluffy robe, ice bucket). The bed was perfect and I appreciated the pillows.

Though it was small, I liked the pool. The metal bottom is unique and gives the area a nice chic look. My only complaint about this property is its lack of poolside service. I would have loved to order food, a cocktail, water etc but no one ever came around. I stayed over a weekend where it was 80-85 degrees and sunny so there is no excuse for not having at least someone periodically check on guests at the pool. In comparison, the JW Cancun, Las Vegas, and Rousseau have excellent poolside service.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MrsHermesMA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2013

Marketed as slightly more upmarket than your usual Marriott, this hotel has a bit more wood and marble in the lobby but in the rooms it is difficult to make out the difference to a good Quality Inn. In particular the pool area is unattractive with cracked concrete and defacing giant disability seat helpers scattered about, plus four plants. The cafe area is also underwhelming, certainly not at the level the hotel claims to be. Rooms have a dated atmosphere.

Stayed: December 2013, traveled on business
1  Thank ManchesterRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2013

Have stayed at hotels on South Beach before but had never stayed in Downtown Miami until recently. I think JW Marriott's virtues are: good location near shops and food, extremely polite staff, outdoor pool, small but adequate workout area, and a reasonable price.

We had a Bay View corner room which was perfectly nice, clean and comfortable. We lounged at the pool and grabbed a workout in the spa, which, by the way is a good place to grab fruit infused water, an apple and a daily paper.

Overall, this hotel was a great value. There are many hotel options on/around Brickell and if you're looking to increase the "wow" factor, try the JW Marriott Marquis, the Epic Hotel, or the Viceroy which are 0.5 mi up the street.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank W T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Miami hotels
Downtown
JW Marriott Marquis Miami
Conrad Miami
#16 of 125 in Miami
2,163 reviews
Downtown
Four Seasons Hotel Miami
Show Prices
Show Prices
Show Prices
Downtown
Kimpton EPIC Hotel
Kimpton EPIC Hotel
#18 of 125 in Miami
3,324 reviews
Downtown
SLS Brickell
SLS Brickell
#1 of 125 in Miami
236 reviews
Downtown
W Miami
W Miami
#54 of 125 in Miami
205 reviews
Show Prices
Show Prices
Show Prices

Been to JW Marriott Miami? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about JW Marriott Miami

Address: 1109 Brickell Ave, Miami, FL 33131-3101
Phone Number:
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Miami
#14 Romantic Hotel in Miami
#18 Family Hotel in Miami
#21 Business Hotel in Miami
#23 Luxury Hotel in Miami
Price Range: $252 - $536 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Miami 5*
Number of rooms: 296
Official Description (provided by the hotel):
The JW Marriott Miami has received numerous recognition's including, Best Design Award by Marriott International, Overall Guest Satisfaction Award, Connoisseur's Choice by Resorts & Great Hotels, and the Wine Spectator Award 2007-2014. Being selected One of the World's Best Business Hotels by Travel & Leisure Magazine is one of the most recent accolades. The JW Marriott Miami offers a one-of-a-kind experience that allows you to enjoy the comforts of home during your stay. This award-winning downtown Miami hotel blends the features of a premier conference and meeting facility with timeless elegance, thoughtful amenities and award-winning service. Elegantly furnished guest rooms and suites offer the finest details, including marble tubs, high-speed Internet and flat-screen televisions. Dine at La Terraza Cafe and Bar, a casual fare with an array of options to choose from. Relaxation is as close as the luxurious spa and the unique stainless steel pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Cancelon, Hotwire, HotelsforEveryone, TripOnline SA, getaroom.com and HotelQuickly so you can book your JW Marriott Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Miami Hotel Miami
Miami Jw Marriott
Marriott Miami
Miami Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing