Hotel lobby was nice, dated but nice. Staff came off as decent, but communication was an issue. I didn't like that they needed to photocopy my I.D., they were going to photocopy my credit card too, but the staff was interrupted. There was also a $20 deposit for the room; I found this strange as well.
There were comments made that the hotel has/had bedbugs on the upper floors. Our group didn't find that to be a problem, but it did concern us GREATLY!
There were 3 of us staying at the hotel, our buddy was busy so we took his luggage to the hotel and left. Our buddy came while we were out; hotel staff let him in the room even though his name was not on assigned to our room. THANKFULLY we didn't end up paying for their mistake with this breach of security and safety of our belongings.
The breakfast was poor, the rooms felt dirty, the tub was stained, the caulking round the tub was moldy, the walls were marked up, the carpets were dirty and coming up. The pool, well we didn't even bother. Ice machines were either broken or worked poorly.
I liked the location of the hotel, but the area was a bit scary. At night the streets in the area are filled with people sleeping on the sidewalks and this can and does give concern to personal safety. We also seen rats running around close to the hotel and it smelled bad when walking to and from the hotel.
There are several great shops and places to eat near the hotel and these places made the stay much nicer and everything was in walking distance, but I will never book a room here again!
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- Also Known As:
- River Park Hotel And Suites Downtown/Convention Center
- River Park Hotel & Suites Downtown/ Miami
- River Park Hotel Downtown
- River Park Hotel Miami