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“Great impression” 5 of 5 bubbles
Review of HYATT house Miami Airport

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HYATT house Miami Airport
Ranked #21 of 124 Hotels in Miami
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great impression”
5 of 5 bubbles Reviewed November 11, 2013

Stayed at the Hyatt House Miami Airport with my cousins at the beginning of September for a week. The large room (two room king beds) with kitchenette, dining area, living room, and two separate bedrooms and two separate bathrooms was awesome for the 4 of us. The outdoor pool was awesome, the staff were friendly, the gym area was well equipped, the bbq area was awesome, the staff were friendly, there was ample parking, and the price was excellent.

Room Tip: Any room is good as the hotel is very quiet and off the main road.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, November 22, 2013
Thank you for your candid great of our property. We are ecstatic that we exceeded your expectations! We strive every day to satisfy our guests and it is always nice to hear when we do. Thank you again for the feedback and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,301 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (120)
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Willemstad
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed November 11, 2013

very nice rooms with 2 televisions,very comfortable bed,nice kitchenette and clean bathroom.I liked the daily complementary happy hour and the staff was very friendly and effficient.The meeting room was nice with modern equipment.

  • Stayed October 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ilona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, November 22, 2013
Thank you for your recent review of the Hyatt house Miami Airport. Your feedback is much appreciated. We are thrilled to hear you had an exceptional stay with us, and we hope to see you next time you venture Miami!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 6, 2013

Great Hotel, great service! stayed one night on transit through Miami. Free and regular shuttle from /to airport.In fact it has a counter at the airport during office hours. Clean and spacious room with free internet and good breakfast. FREE parking, FREE WIFI, even let us check in early.

Room Tip: get a room close to the elevator
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Stayed September 2013, traveled with family
Helpful?
1 Thank Lon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, November 22, 2013
Thanks for your feedback regarding your recent stay experience at the Hyatt house Miami Airport. I am thrilled that we were able to exceed your expectations in all areas. Our goal is to make memories for our guests and I am very happy that we succeeded in doing so for you. I will be sure to share your positive feedback with the entire team. We look forward to welcoming you back to the hotel the next time you are Miami.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Henderson, Texas, United States
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed November 3, 2013

It's in a great location, has great beds, great big rooms, two big TVs, good parking, FREE parking, FREE WIFI, even let us check in early (thank goodness). We enjoyed everything about this place! Beds were very comfy, had a little kitchenette that we didn't really use. Nice comfy sectional in the room...great spot!! Free hot breakfast too!!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, November 22, 2013
On behalf of the entire staff at the Hyatt house, Miami Airport, we would like to thank you for your review of our property. We strive to make every guest feel at home while they stay with us and review like yours let us know how successful we are. Thank you again for your kind words. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
174 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 bubbles Reviewed October 30, 2013

Free and regular shuttle from /to airport.In fact it has a counter at the airport during office hours. Clean and spacious room with free internet and good breakfast. Walking distance to supermarket and restaurants and Catholic church ( 10/15 minutes walk).Friendly and helpful staff and shuttle driver.In fact we arrived by early flight at 7am and were allowed early check in an hour later.

Room Tip: If airport counter is closed ,use phone at counter to call reception for shuttle.
See more room tips
  • Stayed October 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank louis899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
39 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed October 28, 2013

I stayed one night on transit through Miami and needed to be close to the airport.

To be fair this hotel has some good points. It is all suites and they are roomy and comfortable. It offers good value to groups and families perhaps on a tighter budget. I guess this is the reason why breakfast was crowded with young people and families,

But it wasn't what I was looking for on a business trip. It is no more than a three star grade. The decor is very faded and the furnishings are tasteless. I have always thought the Hyatt as a superior brand. This place was not. Breakfast was very basic.

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Davids27892
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this review, November 22, 2013
Thank you for your recent review of our hotel. I understand that you were disappointed with some aspects of your stay. I can assure you that I will definitely keep your review in mind to improve our in-property experience. We appreciate your business and sincerely apologize that we did not provide you with the level of quality that you are accustomed to receive from Hyatt house. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important to us and I will definitely take your comments into consideration. Again, I thank you very much for your review and sincerely hope that you will give us another opportunity and stay with us next time you’re in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed October 26, 2013

This hotel was rated quite highly, and I chose it for a quick 2-day trip to Miami with meetings in Coral Gables. Turns out to be another example of Tripadvisor's problem nowadays - it no longer serves the interests of the admittedly fewer subset of travelers who travel frequently and have higher expectations, but rather those of the many who are infrequent travelers with relatively low expectations and therefore easily pleased where the former kind would be disappointed.

Amanda at the front desk checked me in and was conscientious. No issues there. The layout of the hotel is such that it is a loooong walk to my room from the elevator - waaaay longer than most of the other hotels I stay in. If you are a single female traveler, you might want to specifically ask for a room closer to the elevator. The suite itself is barely ok:

Furnishings: the bedspread is garish and rather ugly, the bedsheets were ultra thin, the towels had a weird smell, there was no moisturizer on the bathroom counter...
Kitchen: there was exactly one tablespoon, the plates were spotted with some stains, the paper towels were at best a few microns thick...

Like I said, if you have never stayed at other extended stay hotels like Residence Inn, Candlewood Suites, or even other Hyatt House properties, you might be satisfied here. But, I must admit I felt somewhat let down soon as I walked in and that feeling grew over the next couple of hours.

The next morning, I woke up to find a WSJ outside the door - a nice touch. Also, the WiFi in the room was just fine most of the time.

I go downstairs for the breakfast at 7 am (note, I went early enough after the 6 am start and nowhere close to the end time of 9:30 am), and that was a mistake. It was easily the worst breakfast I had seen in a Hyatt House property - even the Hampton Inn properties have a vastly superior spread and organization, let alone other extended stay hotels. The scrambled eggs were a horribly cooked, congealed mass. The bread and half-bagels were of the lowest quality they could scrounge up. No frozen yogurt, no fruit to speak of, the oatmeal was yucky-looking... The whole spread was extremely indifferently put together, and was a massive disappointment given I got in late at night having missed dinner. There was no one around to ask about anything either.

The breakfast story was identically depressing the next morning too, so they were being consistently underwhelming.

Stay here if you have fairly low expectations of where you rest at night during your travels. But, if you travel even a few times a year, let alone every fortnight like some of us do, you are likely to be disappointed here.

  • Stayed October 2013, traveled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Luv2travel560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about HYATT house Miami Airport

Property: HYATT house Miami Airport
Address: 5710 Blue Lagoon Drive, Miami, FL 33126 (Formerly Hyatt Summerfield Suites)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Miami
#15 Family Hotel in Miami
#20 Business Hotel in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — HYATT house Miami Airport 3*
Number of rooms: 156
Official Description (provided by the hotel):
The Hyatt House Miami Airport is the best choice when travelling to Miami. Whether you are passing through on your way to a cruise, on vacation to see the sites, on short term business, or even on long term stays. The property is conveniently located just 2 miles from the airport, close enough to have a complimentary shuttle, but far enough to give one a feel different from an airport hotel. We are located equal distances from the beaches and some of the most popular shoopping venues of Miami. At the same time, you can easily go east and tour Biscayne Bay, or go west into the Everglades and see an alligator show. We have the most spacious suites in town, equipped with a complete kitchen. Our hot breakfast is second to none in the area, and it is complimentary, as is the social hour we host Monday through Thursday at our guest house, where you can enjoy complimentary appetizers, soft drinks, beer and wine.The staff at the Hyatt House Miami is anxious to welcome you and I look forward to meeting you in person.Gody Almonte, General Manager. ... more   less 
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Also Known As:
Hyatt Summerfield Suites - Miami Airport Hotel Miami
Hyatt Miami Airport
Summerfield Suites Miami
Miami Summerfield Suites

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