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“Good stay at a well located hotel for the airport”

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HYATT house Miami Airport
Ranked #28 of 124 Hotels in Miami
Reviewed March 13, 2013

After leaving Customs at Miami I was directed to the lower level by a ‘helpful’ American Airlines Agent and spent time looking for the bus stop for the hotel van pick-up. Failing to find one I asked and was directed to the Upper (Departures) Level. Again, looking for signs proved fruitless and I asked someone else. Apparently I was supposed to know that you have to stand on the middle island and flag the bus down when it comes. No signs, no hints, no clues – that seems to be the motto for MIA.

After a long flight, with little sleep and a painful immigration process I was pretty ready to get to the hotel. I called the Hyatt House who advised that the bus would be about 20 minutes as it leaves every 30 minutes from the property.

In due time the van turned up, and I flagged it down. One stop to pick up two women who claimed that they had been waiting 45 minutes and we were off to the hotel.

I have stayed at the property some time ago, and as it was a new year wanted to start my Hyatt stay re-qualification. The hotel staff were friendly, confirming that I had been upgraded to a two bedroom suite as a Diamond, and explaining about the evening and morning food offerings. I had an 0630 flight and so checked on options to get me to the airport in time. This turned out to be a taxi as the first shuttle leaves at 0530.

The room was on the first floor overlooking the airport, which caused some noise during the night.

The two bedrooms (each with their own bathroom) meet at the common area/sitting room/kitchen area.

The bedrooms were almost identical and had seperate showers/bath tubs and basins.

The evening snacks (free wine and beer!) were on the ground floor where the breakfast is served:

The evening when I went down there was a salad you could make yourself, some soup/broth, as well as chicken wings. Not a bad spread.

During the evening I received 3 flyers under the door for delivery options from local restaurants, although the hotel advises against using these following complaints.

Overall
A good stay with only the occasional interruption. If I had more energy I would have gone to the supermarket which is a 10 minute walk away. (There is also a Starbucks there, and an Office Depot). The cab came when booked the next morning and took 10-15 minutes back to the airport for $16.

Room Tip: Side or rear facing are away from the airport.
  • Stayed: March 2013, traveled on business
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2  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this reviewResponded April 28, 2013

We appreciate you taking the time to give us your feedback regarding your stay. We as a hotel work hard to ensure every guest has a great experience during their stay, and it seems like you did. We hope to see you again the next time you are in Miami.

Regards,

Gody Almonte
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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609 - 615 of 1,448 reviews

Reviewed March 7, 2013

I loved the two bedroom suite - cheaper than getting two individual rooms. There were 2 bathrooms and one living room with sofabed and mini kitchen. There was a shuttle every 30 mins at the airport. Contrary to what some of the reviews said the breakfast was replenished it was a hot breakfast with good variety. Staff were friendly and helpful. close to the airport and parking is free. I would stay here again.

  • Stayed: February 2013
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Thank rheep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this reviewResponded April 29, 2013

Thank you for sharing your feedback about our hotel. We work to ensure that every guest has an enjoyable stay with us. We hope you to see you again when you are back in the Miami area.

Best Regards,

Gody Almonte
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2013

My two friends and I stayed here pre and post cruise Feb 22 and March 2 and don't have enough good things to say. The first night we stayed we were very happy with the room, two bedrooms, two complete bathrooms, full kitchen! After our cruise we were at the hotel by 8:45 a.m. I asked the front desk fellow if we could just leave our luggage with them because I knew the room would not be available until mid afternoon. He immediately told me he was going to see if he could get us a room right away, within 10 minutes he had us in our room. We asked about shopping and they made phone reservations for us to catch the Sawgrass shuttle from the hotel and later when we got back asked them to recommend a restaurant close by, they recommended Casa Juan Restaurant (Cuban) and we inquired if it was safe for 3 ladies to walk there and back. He immediately said they would take us and on the way over to the restaurant said when we were ready to come back to the hotel, to call him in his cell and he would come pick us up! Where do you get that kind of service and the shuttle driver was so much fun. He dropped us off at the restaurant and when we were in the restaurant, he said to the fellow who welcomes the guests to "take care of his girls". I would highly recommend this hotel and Casa Juan Restaurant, the food and service was absolutely perfection. Great location for airport and costs about $25 for a taxi to the pier

  • Stayed: March 2013, traveled with friends
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3  Thank Joanne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this reviewResponded March 7, 2013

Thank you for taking the time to share your feedback about our hotel. We are thrilled to hear that you had such an enjoyable stay with us. We hope you will visit us again when you return to the Miami area.

Regards,

Gody Almonte
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2013

We were here for total of three nights before and after cruise and had a rental car which made moving around very easy. The property is ok, nothing special but we didn't miss anything either.

First two nights before the cruise we got a room with a "canal view" referring the concrete canal behind the property which had a lot of birds. Nothing to look at but this side proved later to be better because it was quieter than the room just above the lobby (noise from the airport) and more free parking spots in the back.

After the cruise we got a room from third floor directly above the lobby which meant that the windows faced the airport. Also in the bigger bedroom the window was crooked so that there was 1/4" gap between the window frame and the outer fixing. This caused our night to be quite cold and noisy as the wind and noise from the airport got straight in.

As we only noticed that late at night and were in the room for only one night, we didn't feel like having to get up and having the hassle of them trying to repair it in the middle of the night (in the other bedroom similar problem had been obiviously fixed with two angle irons and pop rivets forcing the window to be in right position). When we told about the matter while checking out next morning, we were apologized profusely and I hope that they really fixed the window. (I even left a post-it note on the window frame pointing to the hole that one could see clearly through.)

All in all I wouldn't hesitate going here again - probably will go again when cruising from Miami. This time there was nothing in Miami area that could have beaten the price-value of this Hyatt House. 2br suites are a great way of saving money on accommodation when there are two couples travelling.

  • Stayed: February 2013, traveled with family
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1  Thank IntlAgentOfMystery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, Manager at HYATT house Miami Airport, responded to this reviewResponded March 7, 2013

Thank you for sharing your feedback about our hotel. We work to ensure that every guest has an enjoyable stay with us. We hope you to see you again when you are back in the Miami area.

Regards,

Gody Almonte
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 28, 2013

Had a great stay at the Hyatt House near the MIA airport. Had a meeting at the med center in the morning with a colleague and we neded up staying in a 2 bedroom suite. The suite itself was spacious and well laid out with 2 separate bedrooms and baths. Large living room. Only issue I had was that they could have chosen a better brand of coffee for the rooms as well as have some herbal tea selections. Evening cocktail hour was nice and the breakfast met out needs as well. Multiple choices and extremely friendly staff. The overall hotel is well kept and smartly furnished. Overall, I felt the place was a good value <$90 per individual. Since we were both working on a joint product, I liked having a single suite. More than enough privacy but still had a joint working area. Highly recommend the location!

Room Tip: Two bedroom suites with 2 kings are a great value. Large enough for two couples.
  • Stayed: February 2013, traveled on business
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1  Thank lohotraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this reviewResponded April 30, 2013

Thank you for taking time to review our hotel. We are thrilled that you enjoyed your stay at Hyatt house Miami Airport. Our staff will also be delighted to hear your wonderful comments. Once again, thank you for your business!

Gody Almonte
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2013

We drove down from Tampa and stayed here the night before leaving on a cruise. My husband and I drove down with my parents, so rather than getting separate rooms we got a two bedroom suite - a great value that brought the rate down to about $70 per couple. Having stayed in Miami many times I don't think we could have found as nice of a hotel for that price per room really anywhere. The rooms were nice and very clean, if a little small - but having a whole living room and kitchen area between the two rooms totally made up for it. We noticed from some hotel information in the room that it is a pet friendly property, which for us is a big plus since we often travel with our two dogs. Our stay was only for the one night, but I would definitely consider this property for a longer stay in Miami. The only possible downside is that, being by the airport, you're not going to leave the hotel, go for a walk, and find good restaurants or shopping close by like you would in Coconut grove or Miami Beach. But even with that being said I would definitely consider this hotel again for future stays. Oh, one small snag we hit was that there are no ice machines except for the freezers in each room. Upon arrival they are of course empty, so remember to turn on the ice maker and consider buying a bag of ice to get you through the first day or your stay.

  • Stayed: November 2012, traveled with family
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3  Thank demarcost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this reviewResponded February 28, 2013

Thank you for taking the time to share your feedback about our hotel. We are thrilled to hear that you had such an enjoyable stay with us. We hope you will visit us again when you return to the Miami area.

Regards,

Gody Almonte
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2013

We were just in Miami one night before a cruise. I had read many Miami hotel reviews and was looking for a place we could stay that was nice, had restaurants within walking distance, had a free airport shuttle (since we would be flying in), and a free breakfast the next morning. This place had good trip advisory reviews, with only a few negative comments. Our flight was delayed the
day we flew in, so it as already dark out and pouring down raining by the time we reached the hotel. The desk clerk checked us in quickly and suggested as an option to getting back out in the rain, that we could have our dinner ordered in. He gave us 5 menus to different places that offered free delivery to the hotel. This worked out perfect, as we were not only tired but once we got in the room the kids were too excited to leave. It was more like a small two bedroom apartment than a hotel room. We had two separate rooms with king sized beds and each with it's own full bathroom and the rooms were separated by a small living area and kitchenette. The room was very clean and the beds were very plush and comfortable. My youngest upon finding that the couch in the living area folded out into a bed also, claimed that for his own. I wish I could remember the name of the place we ordered dinner from, as it was not only very good but a real bargain. It was. Greek/Italian place and we had a large pizza, a family size Greek salad, and 4 drinks all delivered to the hotel for $28, plus a tip. The kitchenette had a small table, plates, bowls, and silverware, that made eating in like being at home. The next morning we ate at the free continental breakfast buffet. They had all the usual continental stuff like cereals, danishes, bagels, fruit, milk, juices, tea, coffee, and hot chocolate, plus a few hot offerings (oatmeal, French toast, mini cheese omellets, and sausage). Just FYI, there was no make-it-yourself waffle iron like you usually see on these buffets, but there was still plenty to choose from. After breakfast we hung out in the room until 11 and then came down and had the desk clerk call us a cab to take us to the port. This hotel does offer a shuttle to the port for $12/person, however if you have more than two people you are paying for it is cheaper to get a cab (I was paying for 4). The guy at the desk did say that they might possibly only charge me $6 for my 8 yr old, but that still would have been $42, plus I am sure they would have expected a tip. We got a taxi for $27.50, plus tip. Our experience at his hotel was very positive. As I said the room was very nice, clean, and comfortable, the breakfast satisfactory, and the service very good. We would definitely recommend it and stay here again next time we're in Miami.

Room Tip: We stayed in the top level and quite a way from the elevator, so we did not experience any noise fro...
  • Stayed: February 2013, traveled with family
    • Value
    • Location
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4  Thank Paula P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gody A, General Manager at HYATT house Miami Airport, responded to this reviewResponded February 28, 2013

Thank you for sharing your feedback about our hotel. We work to ensure that every guest has an enjoyable stay with us. We hope you to see you again when you are back in the Miami area.

Regards,

Gody Almonte
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about HYATT house Miami Airport

Address: 5710 Blue Lagoon Dr, Miami, FL 33126-2014 (Formerly Hyatt Summerfield Suites)
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Miami
#15 Family Hotel in Miami
#20 Business Hotel in Miami
Price Range: $141 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HYATT house Miami Airport 3*
Number of rooms: 156
Official Description (provided by the hotel):
The Hyatt House Miami Airport is the best choice when travelling to Miami. Whether you are passing through on your way to a cruise, on vacation to see the sites, on short term business, or even on long term stays. The property is conveniently located just 2 miles from the airport, close enough to have a complimentary shuttle, but far enough to give one a feel different from an airport hotel. We are located equal distances from the beaches and some of the most popular shoopping venues of Miami. At the same time, you can easily go east and tour Biscayne Bay, or go west into the Everglades and see an alligator show. We have the most spacious suites in town, equipped with a complete kitchen. Our hot breakfast is second to none in the area, and it is complimentary, as is the social hour we host Monday through Thursday at our guest house, where you can enjoy complimentary appetizers, soft drinks, beer and wine.The staff at the Hyatt House Miami is anxious to welcome you and I look forward to meeting you in person.Gody Almonte, General Manager. ... more   less 
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Also Known As:
Hyatt Summerfield Suites - Miami Airport Hotel Miami
Hyatt Miami Airport
Summerfield Suites Miami
Miami Summerfield Suites

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