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“Homewood - Miami Airport”

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Homewood Suites Miami-Airport / Blue Lagoon
Ranked #20 of 128 Hotels in Miami
Certificate of Excellence
Reviewed February 4, 2014

Consistently good service, close to the airport. Staff always goes the extra mile to ensure satisfaction. No thrills but great for business or if you need additional room space. Always clean and comfortable.

  • Stayed: February 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Laura K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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769 - 775 of 1,482 reviews

Reviewed February 3, 2014

If you're looking for a good hotel close to MIA airport, pick this one. Helpful staff and shuttle van to/from the airport and local restaurants. Also within walking distance to several coffee shops and restaurants.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Pamela G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2014

This was our second time staying at the hotel. We encountered our two bedroom suite to find our bathrooms were not clean with hair on the toilets and in the shower. When I notified the front desk the manager was very apologetic and took immediate action. The head housekeeper on the other hand was very nasty and unfriendly. Removing the encounter with the bathrooms and the housekeeper the stay was excellent and we will stay there again. The price of the room and the amenities more than make up for the inconsiderate cleaning staff.

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with Homewood Suites by Hilton
Thank Stargazerlily411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2014

I am a fan of the Homewood Suites chain, but Hilton needs to revoke this license. Couldn't find my reservation, then put me in a smoking room that was filthy, then moved me to another room when I complained vigorously. The second room wasn't much better, towel rack falling off the wall, tile coming up, just a bad deal. If you want t pay for the Hilton name and get a motel 6 grade room then stay here.

  • Stayed: February 2014, traveled on business
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Thank DJG-62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen P, General Manager at Homewood Suites Miami-Airport / Blue Lagoon, responded to this reviewResponded February 11, 2014

We're sorry to hear about the unpleasant smell and conditions of your guest room. We're working with our housekeeping and facilities team to address this and apologize for any discomfort you experienced. If you have any additional comments or concerns, please let us know.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
1
Reviewed January 29, 2014

Wonderful property from the friendly and warm welcoming staff to the beautiful suites and pool!! The grounds are very well maintained. Lobby area very welcoming as well as the veranda located off of the lobby..Manager welcome home reception was also awesome-Clean and fresh with every ammenitie s needed. Wonderful complimentary breakfast and light dinner in the evening

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Homewood Suites by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2014

I would have to say that our room was in need of some repairs. There was damage to the ceiling and the walls (enough to make you wonder what happened). The kitchen cabinets were also damaged as well as the bathroom wall.

It was not a pretty room. The pool and hot tub were not clean when we first attempted to visit, but after a conversation with the front desk, it was cleaned up.

The breakfast was okay. There were SO MANY PEOPLE eating. I was amazed at the mass number - it really didn't seem like our hotel was fully occupied. I was impressed with the staff for actually keeping up (for the most part).

Front desk was always kind and immediately helpful. If our room had not been so poorly maintained, I would have given another star for the fantastic staff experience.

  • Stayed: December 2013, traveled with family
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Thank Shaugh007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 13, 2014

We got to this hotel immediately following our arrival into port after a 6 day cruise, and exhausted from a 2 week long adventure. Seeing how it was only 10 a.m., I was not too optimistic that we would get a room and assumed we would be sitting in the lobby for the next several hours. The staff were so helpful, immediately assigned us a room and encouraged us to help ourselves to the hot breakfast that was just winding down. The entire stay was filled with helpful staff, a great atmosphere in the lobby sitting area, comfortable beds, fun pool, and lovely hot tub. The room was spacious, with a kitchenette, stove, fridge, etc, which we didn't use but would have been convenient. The hotel staff went out of their way to make our stay great! Assistance the following morning to get to the airport via the hotel shuttle was also great! Will definitely stay here if ever in the Miami airport area again.

  • Stayed: January 2014, traveled with family
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1  Thank jennykash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Miami-Airport / Blue Lagoon

Address: 5500 Blue Lagoon Dr, Miami, FL 33126-2028
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Romantic Hotel in Miami
#20 Family Hotel in Miami
#31 Business Hotel in Miami
Price Range: $147 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Miami-Airport / Blue Lagoon 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Homewood Suites Miami-Airport / Blue Lagoon Hotel Miami
Homewood Miami
Miami Homewood Suites

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