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“Good Staff; Comfortable Rooms”

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Homewood Suites Miami-Airport / Blue Lagoon
Ranked #26 of 124 Hotels in Miami
Certificate of Excellence
Reviewed September 30, 2013

Comfortable rooms. Nice for extended stay. Food in afternoon was surprisingly good. We were coming in from a long flight and was able to eat in the lobby and crash for the night without needing to go out to a restaurant. Staff does a very good job to keep the customer happy.

  • Stayed: September 2013, traveled as a couple
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Thank JKM134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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A TripAdvisor Member
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Reviewed September 30, 2013

Staff inconsiderate to issues of guest complaints about property. Room not clean as expected. Paid for cruise package deal to be picked up from airport Shuttle never showed up had to pay taxi to pick us up. Had small ants in room no omne came to even spray or clean them up.

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodMiami, Director of Sales at Homewood Suites Miami-Airport / Blue Lagoon, responded to this reviewResponded October 3, 2013

Dear Guest,
Thank you for taking the time to review our hotel as we are always looking for ways to adjust and improve our services. I apologize that your experience was less than perfect with our staff, we will look into the specific items you mentions and make sure to address every single one of them with our team. If you are ever in town again please call us and ask for me. If you give us one more chance to host your stay I will personally make sure you are satisfied with our services and with your accommodations. Please feel free to call me to discuss your past stay and your future stays I promise you that you will not regret making the call.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 30, 2013

We loved our stay at the Homewood Suites in Blue Lagoon. The staff was very helpful. The rooms were clean. Breakfast was great and the kids had a great time. All for an affordable price. What more can you ask!

  • Stayed: September 2013, traveled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Yolanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2013

The service provided at this property far exceeded my expectations. The General Manager is outstanding along with a very attentive and caring staff. Even for a Homewood Suites by Hilton the service at this property is well above their normally high standards. This is the hotel to stay at when near the Miami Airport.

  • Stayed: August 2013, traveled on business
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Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodMiami, Director of Sales at Homewood Suites Miami-Airport / Blue Lagoon, responded to this reviewResponded September 29, 2013

Thank you so much for this great review. We work hard to make sure we deliver the best service to our guests and to read such an amazing comment from you makes our day that much brighter. We will share with our staff as soon as possible. If you're ever back in town please do not hesitate to call us, we will be thrilled to have you with us. Take care!

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Reviewed September 25, 2013

Good hotel to stay close to airport. Decent service and friendly people. Nothing glamorus, but everything is in place. I did some business and stayed with family, so they wented to beach and I to work, we had a two year old boy with us and the place was quite child friendly. Breakfast is included in place, it is modest but quite ok. From monday to thursday they serve complimantary dinner, which is sometimes very handy. No hotel restaurant. Car is a must if to stay there, and parking is free.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Tanel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HomewoodMiami, Director of Sales at Homewood Suites Miami-Airport / Blue Lagoon, responded to this reviewResponded September 29, 2013

Dear guest, thank you for your comments on TripAdvisor, we appreciate the fact that you took the time to write a review for our hotel. We hope to see you once again with us in the future.

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Reviewed September 24, 2013

The hotel was excellent, and met all our needs. We had accidentally booked at another Hilton, but the Desk Personnel sorted this out very quickly. The suite was quite spacious and, having a separate living area, allowed one person to sleep without being disturbed by the TV.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Homewood Suites by Hilton
Thank Leila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

This place is a good bet. We stayed here on business. The neighborhood isn't exactly a tourist area but it is fairly close to the airport. Front desk staff was helpful and friendly. This hotel looks like a recent remodel and you can barely tell it isn't brand new. The only drawback I found was the wifi wasn't free (I think) and that isn't acceptable anymore.

  • Stayed: September 2013
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Thank bktscrambler500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites Miami-Airport / Blue Lagoon

Address: 5500 Blue Lagoon Dr, Miami, FL 33126-2028
Phone Number:
Location: United States > Florida > Miami
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Romantic Hotel in Miami
#22 Family Hotel in Miami
#31 Business Hotel in Miami
Price Range: $120 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites Miami-Airport / Blue Lagoon 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Homewood Suites Miami-Airport / Blue Lagoon Hotel Miami
Homewood Miami
Miami Homewood Suites

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