I stayed here with my family in August after a tiring week-long vacation. We stayed in this hotel because it was close to the airport, and because we have had many positive stays at other Homewood suites. By the time I left, I wish we hadn't. The problems started when we arrived at the room, only to find out that the TVs and phones did not work. We also had an early flight to catch from the MIA, and our requested wake-up-call did not arrive. And if things couldn't get any worse, while we were leaving for the airport in the morning, I got stuck in the elevator! The staff were less than helpful, and obviously had no idea what they were doing. I was in there for a good 45 minutes before they were finally able to get me out, causing us to almost miss our flight. An overall unpleasant experience. If you are looking for a hotel in this area, choose another. Do not stay here.
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- Also Known As:
- Homewood Suites Miami-Airport / Blue Lagoon Hotel Miami
- Homewood Miami
- Miami Homewood Suites