We over-nighted here in October. It is a great location for walking and exploring. Our room wasn't ready when we checked in, so we enjoyed some pizza and salad from the restaurant. Our table was in the atrium which featured interesting architecture, lots of sunshine, and a calming water feature. (see photo) Next we enjoyed some drinks by the roof top pool.(see photo) Service was not particularly friendly or informed. Our room was finally ready in the late afternoon. It was not very clean - there was actually someone else's take-out food still sitting in the microwave! Also, we had a room which featured a hottub, but we were disappointed as it was not functioning and obviously hadn't been for sometime. The room, though spacious and fairly luxuriouis, smelled musty and dank.
I then had a massage at the spa. This was very good and relaxing. After we returned from dinner out, we wanted to enjoy a swim under the stars. Although the posted pool hours indicated that it should be open, we were disappointed that the pool was closed "because the bar was doing inventory". The staff person who informed us that we had to leave, was not at all apologetic, and in fact bordered on rude.
A few other comments: the phone in our room was not functioning and the front desk staff were not friendly or helpful. The only staff people whom we interacted with who were friendly was our waiter at lunch and the spa employees. Everyone else treated us like they were doing us a favour. This left me with a bad taste in my mouth and I will not return nor would I recommend this hotel to others, although it is a good location and the physical hotel itself quite beautiful and interesting.
- Official Description (provided by the hotel):
- Among the most exciting and luxurious Coconut Grove Miami hotels. Thrill to the excitement and vibrancy of South Florida - while enjoying the personalized service and stylish ambiance of a hip boutique hotel. Located in colorful Coconut Grove, a few miles from the beaches and downtown Miami, the Mayfair Hotel & Spa is in the heart of world-famous shopping, dining, and attractions. Admire our Miami Florida hotel's unique lobby, an Art Nouveau treat featuring a mini-rotunda, curved walls, and impressive columns. Stretch out in superior luxury in one of our 179 suites-most with private balconies and Japanese Hot Tubs. Our four-diamond Miami hotel rooms offer attentive service, upscale amenities, and blissful tranquility, in a sensual setting. ... more less
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- Also Known As:
- Mayfair Hotel Miami
- Mayfair Hotel And Spa
- Mayfair Hotel Coconut Grove
- Mayfair Coconut Grove