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“This was a unplanned stop over but nice experience” 4 of 5 stars
Review of Element Miami International Airport

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Element Miami International Airport
Ranked #25 of 121 Hotels in Miami
Certificate of Excellence
GreenLeadersSilver level
Toronto, Canada
Level Contributor
87 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“This was a unplanned stop over but nice experience”
4 of 5 stars Reviewed April 29, 2014

The service was great, the shuttle drivers to the front desk. The free breakfast looked great. Only had time for a breakfast sandwich though. Room was big and very clean. Nice and close to the airport. Would stay there again for sure.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank MidTownDon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Cartin, Starwood hotels at Element Miami International Airport, responded to this review, May 2, 2014
Thank you for choosing the Element Miami hotel for your recent Miami accommodations needs. We appreciate your positive feedback and are happy to hear you enjoyed our hotel. We too hope to see you again during your next visit to the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,216 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (201)
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English first
Prescott, Arizona
Level Contributor
549 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
4 of 5 stars Reviewed April 27, 2014 via mobile

Very modern and spacious hotel. Room was beautiful, as were the common spaces and pool. Only downside is no hotel restaurant I site or next door.

Staff very friendly and go out of their way to help. Hotel security is good. You are near the airport, but they are proactive and provide ear plugs by the bed.

Stayed April 2014, traveled as a couple
Helpful?
Thank Holden20777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Green Brook, New Jersey
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed April 27, 2014 via mobile

We stayed here for one night before our cruise. The price was right and the hotel is quite nice. The rooms are equipped with mini kitchens and are quite modern and clean. Nothing around the hotel in walking distance but they have a free shuttle that will take you to near by restaurants. Breakfast in the morning was adequate. Would stay again for a short overnight before or after a cruise. Good value.

  • Stayed April 2014
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Michele C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summerville, South Carolina
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 16, 2014 via mobile

I recently stayed for 12 days on a work-related trip. I loved the suite! It was modern but very comfortable. The bathroom has a very large walk-in shower. It has dispensers in the shower with shampoo and shower gel. They are truly wonderful all -natural products that I really enjoyed. Everything in the suite was comfortable and well-designed. My only issue was related to towels. I called it towel drama. On one day I was left a face cloth and a towel . The next day I given the normal 2 sets . One day I was given 7 bath towels and nothing else . 2 days later I was only given a bathmat. Out of the 12 nights I stayed, I had to call and ask for towels on 5 occasions. Other than that annoying detail I was pleased with my stay. One more small thing . The evening managers reception is just snacks, beer, and wine. Not a small dinner like many hotels. Loved the pretzels and stuffed cucumbers! The front desk staff was friendly and helpful . Nice place for vacation or business.

Stayed April 2014, traveled on business
Helpful?
Thank dpauley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Saint Lucie, Florida
Level Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed April 13, 2014

Element MIA is very convenient hotel close to Miami International Airport and the car rental center. The hotel not only offers a shuttle service to the airport but also to any place you need to go within a few miles radius around the hotel.

The close proximity to the airport comes with a down side: the hotel is right in the approach/landing path of one of the runways and it can be a bit noisy - even late at night.

The hotel offers free internet access (WIFI - with poor reception in some rooms, not as fast as in most other Starwood hotels).

Both the free breakfast and dinner are good - for dinner they should extend the hours they offer it (for someone who works a dinner offered from 5:30PM to 7PM may not cut it - and at 7PM it is all gone).

Room Tip: Don't stay on the top floor - more noise from landing aircrafts. If you care about WIFI try to...
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
Helpful?
Thank Stefan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
147 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed April 10, 2014

When you book a hotel in an unfamiliar area, are you concerned? This was my recent troubles. I never stayed in an Element Hotel, neither was I very familiar with the Miami airport area. I had gone to Miami airport on several occasions, but never really checked out the surrounding areas. I was in for a pleasant surprise.

When the weather does not cooperate sometimes our GPS gives the wrong directions. I was tempted to stop and ask directions when my GPS had me turning into a very industrial area next to the Miami airport. Is this right? Yes, it was. There stood the hotel. But a hotel in the middle of an industrial park? From the pictures a very nice hotel at that. The front desk confirmed I was in the right place.

It is always a blessing when a weary traveler is extended a kind greeting at the hotel. Element Miami International Airport Hotel’s staff was friendly, courteous and willing to Google any questions they did not have the answers for. Maybe because of the hotel’s location, some of the more desirable dining venues are farther away and require deeper memorization. But some venues should come to mind immediately, especially when the cuisine is very Miami, Latin. Needless to say, still a very amicable and welcoming staff.

The hotel lobby is a stellar compliment to the hotel surroundings. Industrial and modern elements combine with earth tones to create a very relaxing and urban feel. This understated chicness extended to the outdoor pool with ornate lighting and secular seating. Even though this is an open space, short walls create a sense of privacy.

Stepping into the elevator and hallways continues with earthen tones. The Room décor transcends modern urban tones with an adequate kitchen, work desk, sitting area with separate sleeping area and bathroom. Grey rectangular tiles with raised sink and full glass doors provide a very tranquil spa like bath experience.

Views from my room looked directing on the Miami International Airport runways. Being this close to the airport you would imagine lots of noise. Not really. The thick glass windows dampen sound efficiently. Ear plus are provided bedside, but not needed.

This is a hotel that allow dogs. Naturally, my four legged companion was along for the ride. I searched within the hotel’s fence for a doggie run, potty bags or disposal containers and could not find any. Maybe I just could not find any nor did I ask. No water containers nor feeding mats neither. I normally walk with my own amenities, but you have to wonder. A hotel that allows pets and no amenities? There is ample grassy areas within the hotel for leisure walks. However, there was no extra charge nor deposit. Not many hotels are accommodating, so I am very obliged.

I appreciate their taste for modern style and green initiatives, which are evident all over the hotel. They even have an electric car recharging station. There is something to be said for the Westin brand to spin off into locations that are less than conventional. Evidently, there is a huge market in the four block radius. Not withstanding the close proximity to the airport. All of these surrounding companies must have traveling representatives. Very wise business decision. The Element has struck a right cord with this hotel.

Room Tip: Rooms on the west offer views of Miami International Airport Runways
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Green Features: There is evidence of these practices all over the hotel.
  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank TravelerFoodie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manteca, California
Level Contributor
5 reviews
2 of 5 stars Reviewed April 10, 2014

The hotel is beautiful. The rooms have that modern design I really love. The problem is that I travel for work and well, I need to be able to work at the hotel I choose to stay at.

They advertise that they have wireless internet... they really don't. Well, they do, but it never works and the staff is absolutely clueless about it. All the staff will do is connect you with an outsourced 800# call center that will try to troubleshoot the issue. By troubleshoot, they turn the wireless on and off until it works. The modern day hit it with a hammer and hope it works.

Each call lasts about 40 minutes and yes eventually, you may get online. Think about that for a minute if you are a business traveler... 40 minutes of talking to a call center in India every single time you want to get online. Not awesome.

I won't stay here again.

Room Tip: Pick a different hotel.
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Green Features: Must be a green hotel because anything electrical is bound to have issues here.
  • Stayed April 2014, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
Thank Justin N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Cartin, Starwood hotels at Element Miami International Airport, responded to this review, April 15, 2014
Thank you for your review Justin. Its great to hear you found the hotel beautiful and rooms modern. Now with regards to the Internet service, we are extremely sorry for the issues you experienced during your stay as we completely understand that amenities like Internet access are extremely important to today’s traveler. This cannot and should not be happening as we do provide complimentary internet at the Element and there should be no issues with the service. We appreciate you bringing this to our attention and we will ensure this is fixed as soon as possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Element Miami International Airport

Property: Element Miami International Airport
Address: 3525 NW 25th Street, Miami, FL 33142-7698
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #25 of 121 Hotels in Miami
Price Range (Based on Average Rates): $
Hotel Class:3 star — Element Miami International Airport 3*
Number of rooms: 209
Official Description (provided by the hotel):
Located just outside of Miami International Airport on picturesque Lake Palmer, we offer all of the amenities you need to thrive on long stays. ... more   less 
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