The hotel would probably get more stars from me if the location was better. Hopefully, it will be when all of the surrounding construction is complete. Our GPS was useless as there are so many detours. One time our GPS took us into the police station at the airport and the Miami police get 5 stars for service - they gave us an escort all the way to the front entance of the hotel.
I am not a big fan of carpetless floors in the bedroom but I accept that they are cleaner and "greener" and there was some carpet around the wonderfully comfortable bed.
The room was amazingly quiet for being next to the airport but the room service was slow and incomplete although the staff were very pleasant and helpful when asked.
The pool was nice - fairly big with lovely warm water. However, I was horrified to see the staff collect the used towels and fold them neatly and then put them right back on the loungers, some even from the ground - A BIG NO NO!
A nice touch was their shuttle van to and from local restaurants as there is NOTHING around the hotel and no restaurant in the hotel
However, they did serve a great free buffet in the late afternoon/early evening on week days and this would be good enough for dinner for most people. The free breakfast buffet was okay - plentiful but the hot dishes were not very wonderful.
The work out/gym was well equiped and clean.
We stayed for 3 nights and possibly would recommend the Element if their surrounding were to improve - which I am sure will happen eventually.
I didn't see anything for kids!
- Official Description (provided by the hotel):
- Located just outside of Miami International Airport on picturesque Lake Palmer, we offer all of the amenities you need to thrive on long stays. ... more less
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