Every year for my, now fiancee's, birthday I take him to Miami to see the Phillies at Miami Marlins. We stayed at the Element by Westin and just like everyone else I read the reviews and was freaking out a little bit. So we drove down there and the turns we made on these junk yard streets I was freaking out even more. The Element turned out to be this gated piece of heaven in the middle of junk.
I was worried that being near the airport we would be overcome with noise from the planes but we barely heard them. The shower head complaint? People get a grip. When you turn the shower on the big shower head turns on then you have the option of switching to the removable shower head which if you keep pointed at the wall it won't leak.
The reason why the shower leaks is the builder's fault. The glass door was not fitted properly. It is not wide enough and was put on crooked. My favorite part about the bathroom is the sink! Way to go design crew!
The layout of the room was great and the bed was super comfortable. The hotel had all amenities listed on the website and the pictures were not fake the hotel actually looks like that.
The complimentary breakfast was super good. I recommend getting there earlier for warmer food. Yummy espresso!
The pool was great! Lots of room. I am fascinated by planes so every time a plane went over the property while we outside in the pool it was amazing!
The customer service was great! One thing that people have to remember is that you are not the only guest staying in the hotel. The staff has to deal with issues, first come first serve. The front desk was very helpful. They printed up directions for us on how to get to the stadium, etc.
The best part about the hotel is their eco-friendly mission. It's amazing why this establishment has done to keep their grounds running using minimal energy.
Only one complaint, but nothing that would ruin a hotel stay:
-There was a small stain on the comforter by the foot of the bed.
We will definitely be returning! Thank you for an awesome stay Westin!!
- Official Description (provided by the hotel):
- Located just outside of Miami International Airport on picturesque Lake Palmer, we offer all of the amenities you need to thrive on long stays. ... more less
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