I had the opportunity to stay at the Element Westin Miami International Airport. Somewhat disappointed althought the hotel just opened its doors two months ago. I was picked up by the shuttle which was pretty quick since the hotel is only five minutes away from the airport. However, after the driver received a call from either a manager or a supervisor from the hotel who was at a local restaurant, the driver decided to deviate from its route to pick up this person placing me and others at an inconvenience. It added another 15 minutes to the route.
When I checked in, the guess service person doesn't provide information related to the hotel services unless you ask. He only ask for my credit card, ID and send me on my way. The hotel doesn't have a restaurant, bar or a lounge, so unless you carry a bag full of spoil food after a long trip, you will go to sleep hungry; especially if you get in late like me at 10:00 pm . The hotel offers shuttle service to local restaurants, but who wants to go out after a tiring long trip.
I had a studio for a room which was very nice and clean, refrigerator, microwave, stove, dish washer, plates, pots and pans, etc. Doesn't fit my needs. I also had free wireless internet which was a plus. The hotel is very clean don't get me wrong.
The hotel offers a full breakfast which is actually a continental breakfast. They add eggs and call it full breakfast. I didnt eat after observing a female touching the bread with her hands and placing it back. Not her fault because they didn't have prongs to pick up the bread, instead you had no choice but to use your hands.
Lastly, the gym like every Westin that I've stayed is average. All-In-All this hotel is great for families that are traveling and staying for a while and are willing to go grocery shopping and cooking inside the room. Not good for the daily traveler.
However, not having at least a bar to drink a beer or get something to eat after a long trip is a disappointment.
As an spg platinum I will avoid this hotel for future travels. To the hotel manager I can say to hook up with local restaurants and get menus to rooms with delivery options.
- Official Description (provided by the hotel):
- Located just outside of Miami International Airport on picturesque Lake Palmer, we offer all of the amenities you need to thrive on long stays. ... more less
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