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“New hotel with some new hotel problems” 3 of 5 stars
Review of Element Miami International Airport

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Element Miami International Airport
Ranked #24 of 121 Hotels in Miami
Certificate of Excellence
GreenLeadersSilver level
Minneapolis, Minnesota
Level Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“New hotel with some new hotel problems”
3 of 5 stars Reviewed April 6, 2012

I stayed at the Element Miami for a full week in March 2012. The hotel is brand new and they were still working on the finishing touches on the property. The Element concept consists of being energy efficient, modern, and simple. This is a mid priced hotel chain that offers a kitchenette in each room, free internet, free parking, and a free breakfast in the morning.

As an SPG platinum member I was upgraded to a 1 bedroom suite which was great perk and gave me more than enough room to feel comfortable for the week. Everything worked great in my room and I very much enjoyed the breakfast selection each morning. I also thought the fitness center was very well equipped.

The hotel is located directly in the path of one of the runways with planes continuously flying overhead. The amount of noise in my suite was minimal, but could still be heard. The staff was obviously very new and still learning on the job as any 'out of the ordinary' request seemed to stump them. I also tried calling down to the front desk on a couple occasions only to have my call go unanswered. My biggest complaint would be the excessive number of false fire alarms that woke me up throughout the week. I was jolted out of bed 4 different times by fire alarms (including one at 4am). I can forgive 1 fire alarm, but 4 in one week tells me there is a problem with the alarm system. The neighborhood surrounding the hotel is frightening and you would never want to walk out of the gated area. There is a shuttle van that will take you to the airport or to a nearby restaurant, but without a car you will feel very trapped. I would reccomend this hotel if you can get a great rate and are looking for a quick place to crash. There are many hotel choices near the Miami airport, so this property will really need to step it up if they wish to attract return customers.

  • Stayed March 2012, traveled on business
    • 4 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Wade S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (202)
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Rio de Janeiro
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 4, 2012

The staff is friendly, the price is right, it's five minutes from the airport, the room is spotless, comfortable and with a mini kitchen that includes a microwave and water filter and they have a nice food shop with natural chips and even organic vegan frozen food!

  • Stayed March 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank EliseDeGrande
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, Scotland
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed April 4, 2012

Arrived at MIA, tired and travel-weary, called Elements via Information desk. Shuttle bus arrived in a few minutes, and took us to a very warm welcome.
This hotel was certainly different, kinda "do-it-yourself" but quirky. Minimalist yes, good courteous service, yes. Room, nice, well equipped and clean and new. Comfortable bed.
Self-serve supper on our night was chilli dogs which were plentiful and delicious, and perpetual coffee machine dispensing lovely coffee. Full kitchen in the room including microwave. Offer of shuttle to our car hire place the following morning by charming driver. Would stay again! No serious aircraft noise despite proximity to MIA.

Room Tip: All rooms are likely the same. Maybe noisier on ground floor.
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MadisonJack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piscataway, New Jersey
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 4, 2012

Pared down to essentials yet modern and fresh, this place is versatile enough to accomodate business or pleaseure travelers. The rooms are equpped with a kitchenette, right down to pots and two hotplates, as well as a fridge. It's well laid out, with an open floor plan and an ingenious way to watch the tv--no matter which side of the room you're in. The finishes are zen, urban, modern without beeing cold. The windows of the room open up! I haven't seen a hotel that's not hermetically sealed in more than a decade and at night, when the planes are not flying, the breeze is wonderful. The staff is friendly, knowledgeable and the FREE breakfast is unbelievable! Fresh fruit, fresh pancakes, egg-white burritos and salsa, several cereals... this alone is worth $20. Breakfast ends at 10 so you do have get downstairs in time,but it is well worth the "early" rise. Parking is on premises, with security and gate. Wifi is free and easy in every room as well as downstairs. The courtyard, dotted with bar tables and umbrellas, is a great place to eat breakfast and check your email. The location is not convenient unless you rent a car, but the price more than makes up for it--and the car allows mobility. The easy and safe parking is a plus.

Room Tip: Splurge and get the king bed studio--especially if you have kids.
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  • Stayed March 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank lonelybaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brook Park, Ohio
Level Contributor
239 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 stars Reviewed March 31, 2012

I agree with some of the other reviews! The property itself is lovely, but the location is awful! There is nowhere to walk to, not that I would have wanted to!!! It was nice that the shuttle would take you anywhere within 3 miles, as there is nothing to eat close by. Tom, the shuttle driver was great. Front desk staff were friendly, and helpful. The breakfast was delicious. Noise from airport was awful!!! (We stayed at the Westin at the Detroit airport the night before, and heard nothing!) Since I used points, I was satisfied with accomodations, would I choose it again? probably not.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank momof3BrookPark_Ohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
honduras
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 30, 2012

While the hotel is not in a great location, it is close to the airport and very convenient for layovers or other travelers. The rooms had a full kitchen, very comfortable beds, spacious bathroom and a nice couch. The complimentary breakfast as well as 24 hour coffee and tea selection, new weight room, and nice patio made this place even more comfortable. Their shuttle will take you to the airport or any nearby grocery store, etc. Very comfortable and modern hotel!

Room Tip: Doubles rooms seem to have a fully equipped kitchen while single rooms have just a minibar.
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  • Stayed March 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank carla s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weybridge, United Kingdom
Level Contributor
63 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed March 28, 2012

This is a new hotel in a run down industrial area close to Miami Airport. There are no restaurants or cafes within walking distance - not that you'd want to venture outside the security fencing and electric gates after dark. This makes it a very unwise choice for anyone who wants to use it for anything more than just a place to sleep as there is no restaurant at the hotel.

Reception staff were pleasant enough but clearly new to the job. If you are an SPG member expect NIL recognition - we were given a dirty room at the furthest end of a corridor. We had to drag our luggage all the way back to reception (take a look at the photo's to see just how long the corridors are) to ask for another room. Our second room was better in that it was at least clean but we soon realised that being close to the take off runway meant a constant stream of airliners passing over the hotel with engines at full throttle.

The in room kitchen facilites were poor - no electric hob as shown in the Element promotional video only a microwave, sink and fridge (which made a strange crackling noise when it was running).

The bathroom was spacious with a large shower cubicle and complimentary shower gel and shampoo in large dispensers on the wall. Both hand and bath towels provided although we had to use the hand towels to mop up the water leaking from the shower tray. Clearly a construction fault as a friend staying in another room had the same problem.

There's a large bed with trademark Westin linens (ie.good quality) although our Heavenly bed had the topper missing. Our friend confirmed it was also missing in his room too. As a previous reviewer mentioned, despite being a new hotel there were some curious stains on the corridor carpets and they also looked as if they could do with a good hoovering.

All the hard flooring, from the tiles outside the entrance to the tiled floors in the lifts were stained. As we entered the hotel there were noticeable dark drops on the paving slabs outside - I only hope it was coca-cola!

Breakfast was disappointing. Lukewarm coffee, rubbery scrambed eggs and cold sausages. We left our "hot offering" and concentrated on bagels, cereals and fruit. There were staff refilling the containers but very little interaction with the guests.

For a Starwood Hotel I thought this place was poor. The Element concept is a great idea and there's clearly a market for Green Lodgings in the US but please don't confuse being environmentally friendly with poor standards of housekeeping, absentee management and little real customer recognition or care.

Room Tip: As for one that's been properly cleaned.
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  • Stayed March 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Relay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Element Miami International Airport

Property: Element Miami International Airport
Address: 3525 NW 25th Street, Miami, FL 33142-7698
Phone Number:
Location: United States > Florida > Miami
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 121 Hotels in Miami
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Element Miami International Airport 3*
Number of rooms: 209
Official Description (provided by the hotel):
Located just outside of Miami International Airport on picturesque Lake Palmer, we offer all of the amenities you need to thrive on long stays. ... more   less 
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