This hotel is brand new and it is clear that the staff hasn't been trained very well, the place is a mess. It took over and hour to catch the shuttle that is supposed to come by every 15 minutes, and when I arrived they didn't have the room available that I had booked. The staff didn't know how to handle customers. I would suggest you choose another hotel, there are plenty of other good hotels nearby.
- Official Description (provided by the hotel):
- Located just outside of Miami International Airport on picturesque Lake Palmer, we offer all of the amenities you need to thrive on long stays. ... more less
- Reservation Options:
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