This property officially opened on Feb. 17th and I checked in on Feb. 18th. The staff leaves a lot to be desired. Some of them informed me that it was their first job working in hospitality and it showed. The hotel is located on a street that you would never imagine having a hotel. The property is beautiful, however, there we a lot of kinks that they needed to iron out. The pool wasn't open, the TV in the gym wasn't working, their ice machine was working, the towels had never been washed so they left a lot of lint on your skin. The front office supervisor was very helpful and nice, however, the staff was very "wet behind the ears" when it came to hospitality. Great location, close to the airport. Continental breakfast was GREAT. Passion fruit juice was to die for. I may give this property another chance to see if they have worked the kinks out after it has been up and running for a while. Only two floors, the 4th and 5th were opened. Housekeepers were very nice.
- Official Description (provided by the hotel):
- Located just outside of Miami International Airport on picturesque Lake Palmer, we offer all of the amenities you need to thrive on long stays. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Starwood, Hotels.com, Priceline, Hotwire, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Element Miami International Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.