My friends and I are spa addicts and now that spa month is over I am finally having the chance to sit down and let you all know that my experience at the Ritz Coconut Grove was surprisely the best! - Went with couple of friends and choose this Spa because the services offered were one of the most enticing for the price offered and the treatment we received over the phone while we were inquiring. The lady answering the phone was so helpful, took the time to accommodate and answer all questions and felt as she was really looking forward to have us there!... Nevertheless when we arrived to the property and after walking to a very cozy with amazing aroma lobby area, we were on the 2nd floor were the spa was... Not a great looking place: under construction and noise. We went to the pool area and pool services were not as other Ritz I experienced. But I have to say, after the 1st high expectations dissatisfied and the not too luxurious looks of Spa, Laura, the spa manager,Janay (best pedicure ever!)and the therapists made us feel as Royalty! The spa manager, Laura, took the time to greet us and send a treat for our B-day friend. She was out and talking to all guests around and the therapists were amazing!
I recommend the Spa at Coconut Grove to all of you that are looking for outstanding service, peaceful time and a truly caring staff. We will be back and will even pay full price- But make sure to ask Laura for the Loyal Guest Program. Locals can receive a great rate when you visit the spa often - Kudos!
- Official Description (provided by the hotel):
- Hidden among lush subtropical foliage and surrounded by the brilliant turquoise waters of Biscayne Bay, The Ritz-Carlton Coconut Grove, Miami provides an unforgettable escape to one of the city's most delightful downtown hotels. After a day spent exploring the eclectic boutiques, art galleries and restaurants that characterize Miami's original neighborhood, resort guests can indulge in a soothing treatment at the hotel's spa, discover dining that celebrates fresh Florida fare from farm to sea, and relax in accommodations that reveal views of the adjacent marina from a private balcony. Whether for business or pleasure, let us make our corner of Miami the one you return to over and over again. ... more less
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- Also Known As:
- The Ritz Carlton Coconut Grove, Miami Hotel Miami
- Coconut Grove Ritz Carlton
- Ritz Coconut Grove