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“Amazing!” 5 of 5 bubbles
Review of The Ritz-Carlton Coconut Grove, Miami

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The Ritz-Carlton Coconut Grove, Miami
Ranked #23 of 124 Hotels in Miami
Certificate of Excellence
London
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Amazing!”
5 of 5 bubbles Reviewed September 29, 2009

My party of 12 arrived at the Ritz hotel on Friday 11th September 2009 after having a big problem with a rental property we were intending on staying in and having my wedding at. Upon check in the reception staff were extremely welcoming and pleasant. My mother briefly explained our situation and upon entering my room one of the reception staff knocked on my door and explained that they would like to offer for us to have our wedding at the hotel complimentary. This was an amazing gesture and one I am truely thankful for. We then met with Jeysa who was a dream to work with and considering our time scale (5 days)managed to turn my our wedding day into one I could only have dreamed of. All the staff at the hotel were wonderful and the service is the best I have ever had, and all of my party were in agreement. I would also like to pay a special mention to Jorge round the pool who was so friendly and helpful but not in annoying not let you do anything for youself kind of way, a pleasure to talk to every day. Thank you all so much for making our stay and wedding wonderful.

  • Stayed September 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Emma F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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634 reviews from our community

Traveler rating
    335
    161
    81
    39
    18
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
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  • English first
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English first
Inch Marlow
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed September 15, 2009

Everyone at the hotel plays their part in making you feel special and its difficult to fault
anything.

Our package (Peace of Mind) included daily American breakfast, but what they don't tell you (until you check-in) is that there is a maximum credit of $22 per day. There is no buffet so you have to order off an a la carte menu and either stay within the $22 or pay any difference.
I found this a little nit-picking and frankly reflects badly on a 5 star hotel.
The ONLY other criticism was the restaurant where breakfast was served, considering the location, had no view. You could have been anywhere.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Adrian Loveridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 13, 2009

We stayed in the executive suite and it was spacious and had a very good decor. There were two bathrooms which were also good. The only criticism I had was that the air con did not work properly in the main bedroom despite us telling the staff about it. On the whole though this is a very nice hotel and staying in Coconut Grove is alot more peaceful then staying in South Beach. Better value for money.

  • Stayed March 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank rilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Level Contributor
6 reviews
5 of 5 bubbles Reviewed August 30, 2009

Our overall rating of this hotel is exceptional!! We were celebrating our birthdays and came to the decision to select The Ritz Carlton Coconut Grove, in Miami. Upon our arrival, we were greeted with the most courteous staff from the valet attendants to Natalie, the best concierge we've ever encountered!! We experienced all of the luxuries that the Ritz Coconut Grove has to offer and then more!! We were treated like a king and queen. Natalie recommended the Chart House restaurant and WOW what a treat!! You will FOREVER be in our memories! We're still smiling!! God bless you all!!

  • Stayed August 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank blessing07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level Contributor
112 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed August 22, 2009

I was there on business for a conference.
I found this hotel classy , elegant which is usually a combination of the premices , the staff and the clientele.
The atmosphere was relaxed and classy. My favorite.
Very nice lobby, very helpful concierge nice pool (not a resort pool, but nicer pool than typical for city hotel), good room with excellent bathroom, nice balcony. Service was excellent.
This is partly a hotel and partly a RC residence. I was not too fond of the building itself (I prefer lower structures) , but the inside (rooms, lobby, restaurants, pool) compensated nicely.
Coconut Grove will not keep you busy more than a couple of hours or for diner. It is a "quiet" place. Miami beach is kilometers away. Personnally I like these places, near the hot places, but not in the middle of it. So this hotel is perfect from that perspective. If you like your shopping, befores and afters at the foot of the hotel ... search for another place.

  • Stayed October 2007, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alstromeria33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed August 21, 2009

I wouldn't be able to afford it most times - but it was a good deal on Expedia and my birthday treat. The only gripe I would have is the cost of the aprking and the charge for internet - but I guess if you have to worry about such things you shouldn't really be in the Ritz Carlton in the first place!

  • Stayed August 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Podgorica21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, VA
1 review
5 of 5 bubbles Reviewed August 9, 2009

The service at the Ritz-Carlton in Coconut Groce was excellent. The front desk was more than accomodating. When we asked for help they went above and beyond. Our room was gorgeous with a view of the bay. Every dettail of the room was perfect when we walked in. It had everything we needed, was very clean, and was at a perfect temperature. Nothing can beat the relaxing "imagine" music video that plays on the television in the room. It took only seconds to feel like I was truely on vacation. The breakfast offered in the hotel restaurant was delicious. When we wanted to leave the hotel there was so much to do just a few steps away. We enjoyed walking to the restaurants and bars just blocks away from the hotel. There is nothing I didn't like about staying at the Ritz-Carlton in Coconut Grove other than the fact that I couldn't stay longer.

  • Stayed July 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mielebug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Coconut Grove, Miami

Property: The Ritz-Carlton Coconut Grove, Miami
Address: 3300 SW 27th Avenue, Coconut Grove, Miami, FL 33133
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Miami
#12 Luxury Hotel in Miami
#17 Romantic Hotel in Miami
#25 Family Hotel in Miami
#28 Business Hotel in Miami
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton Coconut Grove, Miami 5*
Number of rooms: 115
Official Description (provided by the hotel):
Hidden among lush subtropical foliage and surrounded by the brilliant turquoise waters of Biscayne Bay, The Ritz-Carlton Coconut Grove, Miami provides an unforgettable escape to one of the city's most delightful downtown hotels. After a day spent exploring the eclectic boutiques, art galleries and restaurants that characterize Miami's original neighborhood, resort guests can indulge in a soothing treatment at the hotel's spa, discover dining that celebrates fresh Florida fare from farm to sea, and relax in accommodations that reveal views of the adjacent marina from a private balcony. Whether for business or pleasure, let us make our corner of Miami the one you return to over and over again. ... more   less 
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Also Known As:
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove

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