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“WOW, now THIS is a luxury hotel!!!” 5 of 5 stars
Review of The Ritz-Carlton Coconut Grove, Miami

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The Ritz-Carlton Coconut Grove, Miami
Ranked #24 of 120 Hotels in Miami
Certificate of Excellence
Washington DC, District of Columbia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“WOW, now THIS is a luxury hotel!!!”
5 of 5 stars Reviewed August 18, 2013

Best hotel I have ever stayed in! The service is absolutely impeccable. Right from the moment we pulled up in our car, we were treated like royalty ... from the valet, the bellman, the front desk clerk and the concierge. They were all extremely attentive and called us by our names when they saw us! I have never experienced that level of attentiveness before. The Ritz is really special, and the Coco Grove Ritz does not disappoint. This is a most wonderful place for a romantic getaway.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank HugoOh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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585 reviews from our community

Traveler rating
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    16
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
coral gables, florida
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 16, 2013

Attended a tasting for a wedding in November and was wowed at every turn..We first were greeted with champagne as we entered a private room. The table was set just as it will be for the wedding, and it was impressive. The Executive Chef, Ramesh was on hand to explain the dishes and aimed to please in every way.Then there was Arleen, our coordinator,who took notes and didn't miss a beat; followed by Ernesto, our waiter, then Monica, the Director of Sales joined us along with Jackie, the General Manager of the Hotel. We all felt like kings and queens and can't wait for what is to come. The General Manager and her staff embodies all the qualities of the very best in guest relations..We are so lucky to have chosen the Ritz in the Grove. Congratulations to you all for the way you made us feel.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank mir6934
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeLand, Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 15, 2013 via mobile

My husband, son, and I stayed three days in coconut grove. The hotel was wonderful! All the staff went out of their way to be helpful and gracious. Ignacio assisted in recommending things to do and restaurants to visit. My son and I spent lots of time by the pool. Joshua was our poolside server and he was great. Overall, coconut grove was not my favorite place in florida to visit, but we loved this hotel!

  • Stayed August 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank OutSidelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 14, 2013 via mobile

This hotel is in the quieter part of coconut grove. The 2 towers are distinctive with their green roofs. One is exclusively residences and the other is hotel and some residence. The pool etc is shared by both but was never busy.
Check in was smooth and welcoming. The lobby is impressive but the waterfall in the courtyard was drained which I always find a disappointment. An empty fountain/waterfall really looks awful and the elegance and character that it should provide is noticeably lacking. The room was a good size and decorated in a classic style. The marble bathroom was great with a separate shower and tub as expected. The Fiji water at $7 a bottle I felt was unnecessary. The complimentary water by the coffee machine was enough and I don't like to see this brand selling water in the rooms. The stay was overall very enjoyable and the late check out (2pm!) was a great addition. Worth noting that room service is not 24hrs and stops between 12am and 6:30am a great location for a slightly quieter stay.

  • Stayed August 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank hotel-hopper-77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hertfordshire
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed August 4, 2013

I have been lucky enough to stay in some of the finest hotel and the name "Ritz" itself creates a certain expectation. We decided to take a flying visit to Miami as we were in Orlando so I did my Tripadvisor homework and booked, it had American breakfast included in the rate which I thought was a deal so off we went. Firstly, the hotel is not in a great area, right by the harbour which looks run down and has a lot of construction work going on so it gets noisy. On arrival the valet and bellboys were friendly and efficient and the first impression of the lobby is that it is grand, tasteful and befitting of the Ritz name. Check- in was fast and efficient and we were given the choice of a high or low level room, we took high so we could get a view over the harbour. The room was spacious but at this price bracket I don't expect broken doors on the furniture and patio doors, noise from the construction across the way and a bathroom that was aged with dirty mastic and grout. They say you should judge a hotel on the quality of the bed, this was good and the sheets and pillows first class so we had a good nights sleep and I couldn't fault the customer service as the staff really can't do enough for you. However, our "included" breakfast turned out to be a $62 credit and when the breakfast actually costs over $100 for 2 and the hotel charges $33 a night to park my deal turned out to be not so much of a deal after all. All in all, I was disappointed and felt like I had been ripped off both in expectation and in my wallet. There are far better hotels in this price bracket in better locations so don't feel you need to pay for the name.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank nbutler4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
2 reviews
4 of 5 stars Reviewed August 1, 2013

Me and my husband decided to get away for the weekend so from the reviews online I knew it was a go.Gorgeous hotel however, expensive!!! I mean we are talking about Miami here. Our friends live down there so it was a great getaway.we enjoyed the hotel overall,loved our room.from the bellman to valet was very helpful.i would visit again.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Emily F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida, United States
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 28, 2013

Have stayed at Ritz CG two times and each time the staff was amazing. They treat you as if you live there and remember the littlest things about what you like. The suites are a bit sparse on furnishings but very spacious. If your looking for a great value with amazing service this is a hotel you should consider.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank tonyw917
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Coconut Grove, Miami

Property: The Ritz-Carlton Coconut Grove, Miami
Address: 3300 SW 27th Ave, Coconut Grove, Miami, FL 33133-5305
Phone Number:
Location: United States > Florida > Miami > Coconut Grove
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Miami
#12 Luxury Hotel in Miami
#17 Romantic Hotel in Miami
#25 Family Hotel in Miami
#28 Business Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Coconut Grove, Miami 5*
Number of rooms: 115
Official Description (provided by the hotel):
Hidden among lush subtropical foliage and surrounded by the brilliant turquoise waters of Biscayne Bay, The Ritz-Carlton Coconut Grove, Miami provides an unforgettable escape to one of the city's most delightful downtown hotels. After a day spent exploring the eclectic boutiques, art galleries and restaurants that characterize Miami's original neighborhood, resort guests can indulge in a soothing treatment at the hotel's spa, discover dining that celebrates fresh Florida fare from farm to sea, and relax in accommodations that reveal views of the adjacent marina from a private balcony. Whether for business or pleasure, let us make our corner of Miami the one you return to over and over again. ... more   less 
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Also Known As:
The Ritz Carlton Coconut Grove, Miami Hotel Miami
Coconut Grove Ritz Carlton
Ritz Coconut Grove

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