As an avid spa goer from places around the works, I expected this place to be spectacular and the SPA and hotel far exceeded my expectations.
I took my friend to the Boutique Spa for her 49th birthday surprise and from the bellman (Ignacio), the bartender (Joshua), to the totally awesome spa staff, this place was AWESOME.
The spa staff exhibited superb customer service. Katie at the front desk was friendly and treated us like family. Debora (massage) and Martha (mani-pedi) were the absolute best. The entire spa team made my friend's 40th birthday extra special.
Thanks to everyone at the Ritz Carlton staff for making this the best day ever. This is how the customer service industry should model themselves.
Kathy B. :)
- Official Description (provided by the hotel):
- Hidden among lush subtropical foliage and surrounded by the brilliant turquoise waters of Biscayne Bay, The Ritz-Carlton Coconut Grove, Miami provides an unforgettable escape to one of the city's most delightful downtown hotels. After a day spent exploring the eclectic boutiques, art galleries and restaurants that characterize Miami's original neighborhood, resort guests can indulge in a soothing treatment at the hotel's spa, discover dining that celebrates fresh Florida fare from farm to sea, and relax in accommodations that reveal views of the adjacent marina from a private balcony. Whether for business or pleasure, let us make our corner of Miami the one you return to over and over again. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TripOnline SA, Hotwire, Odigeo, Travelocity, Priceline, Hotels.com, Otel, Marriott, Expedia and Jetsetter so you can book your The Ritz-Carlton Coconut Grove, Miami reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Ritz Carlton Coconut Grove, Miami Hotel Miami
- Coconut Grove Ritz Carlton
- Ritz Coconut Grove