We booked yesterday for a tour this morning. Confirmation came promptly along with instructions for meeting. We left on time to meet the boat and our guide Steve. We were provided with earphones to combat the noise which worked well. We took a semi private tour.. The boat was comfortable. Steve knew his stuff including how to avoid the worst of the storm on the horizon. We saw plenty of gators, birds etc. Even when we stopped a while to let the storm pass over there was no problem extending the hour tour to compensate. The boat is fast at times but in an exhilarating, not scary, way. My wife, two seven year old kids and I all had a great time. Worth every penny and thoroughly recommended.