My 12 year old son and I went on a private tour with Captain Armondo and he was very friendly. We probably did not need the private tour as I think the group tour would have been just as good and wold have been cheaper. Some of the other tours give out headphones which would have been nice as the boat was very loud. All that being said, we enjoyed it and are glad we went. We saw about 12 gators and lots of birds. Zipping around the Everglades in an airboat was a lot of fun and we also learned a lot about the wildlife in the area.