AMAZING experience at Zuma! We ate at Zuma in February and did not have a positive experience. I sent a review through trip advisor and received a response in 24 hrs asking for a number for the manager of Zuma to reach me. Myieon called me immediately and was extremely apologetic about the experience we'd had. She made it very clear to me that she was concerned about what happened and listened intently to my concerns. She invited us to be her guests the next time I was in Miami so we could truly know how special this restaurant is. She is the type of manager all restaurants should strive to have.
We dined at Zuma on April 23 and it was an out of this world experience for both of us. From the moment we arrived, everyone who interacted with us was gracious and professional. Miyeon greeted us immediately and was sincerely happy to be our host for the evening. She selected a special menu of her favorite dishes for us! She checked on us throughout our meal and made sure we were enjoying everything. The floor manager, Ai also greeted us to reassure us that Zuma was prepared to make our evening as special as possible. Jennifer, the expert sommelier, arrived at our table with an excellent champagne to start our meal. We discussed the types of wine we preferred and she helped us select the wine to compliment each of the many wonderful, delicious dishes we had. She was warm, friendly and stopped by our table often to check on us. Her choices were perfect and it was obvious that her knowledge of wines was immense. Eric was our waiter and we both enjoyed his personal interaction with us during our meal. Great sense of humor and so very cool! He made us feel as though we were his only guests! Marcus was awesome too..he explained each dish to us in detail. I've never had a staff so professional and attentive the entire time. The food was beyond description..The chefs are genius!
Zuma will be my absolute favorite dining choice in Miami and can't wait to share how special this restaurant is to everyone I know. If you are looking for a dining "event" this is where you want to be!
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