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“Fantastic service and nice location” 5 of 5 bubbles
Review of JW Marriott Marquis Miami

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JW Marriott Marquis Miami
Ranked #5 of 124 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
Saint Louis, Missouri
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic service and nice location”
5 of 5 bubbles Reviewed September 5, 2013

Visited in late July, 2013 for a weekend. The property was extremely clean, very modern, friendly and in a good downtown location. The room itself was very high tech, with a great view of the bay. Cannot say enough about the friendly service and staff. The in-room cappucino was a nice cap to the general ambience. Was only about a 10 minute walk to nice shopping and restaurants as well. Would highly recommend this hotel for either leisure or business travel.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gordie813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,594 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (335)
Date | Rating
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English first
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed September 4, 2013 via mobile

Great Hotel! Amazing Rooms and Amenities and Best Staff! I stay all over the US and this is one of my favorite hotels. The gym is amazing and the rooms are very clean and excellent quality. The staff is always helpful and go out of their way to provide great service. The bathrooms have separate tub and shower and are very spacious. I always look forward to dreaded business travel when I am going to stay here.

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank michbiztrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guatemala
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed September 4, 2013

I visited on june 28th 2013. The rooms are very good. However, I rented a car and used the valet parking service of the hotel. On my last day when I asked for my car, I noticed that the mobile Garmin/GPS of the car got stolen.
When it happened everyone was telling how sorry they were and the valet parking manager told me not to worry about paying a thing at the car rental return because they would handle it. When I returned the car, I got charged US$200.00. After I returned back home I emailed and called several times both the hotel manager and the valet parking manager.
After several times without any returned calls or e mails, I got an e mail from the hotel manager, stating that the hotel was not responsible.
For me it is very simple, when I left the car the GPS was in the car and when I picked it up the next day the GPS was stolen. Simple as that. The hotel never answered any more mails or calls.
BEWARE OF THIEVES AT THIS HOTEL.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank DiegoGuatemala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois, USA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

I had an amazing stay at this hotel. The Hotel staff and service was excellent. The location is central very near to marybrickel. Southbeach, MIA airport are only 15 min away. The views from the hotel rooms are amazing as well. I would definitely stay here again.

Room Tip: Choose Bay view room if possible.
See more room tips
  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Puneet P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

We stayed here for a wedding in Miami and were really impressed. The hotel is very, very new - everything is modern and clean. We got an amazing corner room with awesome water views. The room itself is very comfortable, and the bathroom was huge. Service was also very good. The only downside was that the air conditioning in our room was SO loud. You had to run it since it was the middle of summer, so it just made the room really loud. Also, we couldn't figure out how to turn off the LCD screen on the super-fancy Cisco phone, but that just might be user error. If I have to come to Miami again, I'll seriously consider coming here again.

Room Tip: Ask for a corner room, the views are fantastic.
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mpcSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 4, 2013

Went with my lady friend .was treated like queens the whole time we were there
love the room . love the house keeper loved the food ex cept for the paper in my steak you know who u are lol will be back

  • Stayed May 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank wendytheperfectwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 3, 2013

This is the second time we stayed at JW Marriott and as always spectacular, certainly one of the best hotels in Miami , and the view from the rooms is wonderful.
There is a great GYM, open 24 hours a day. The French restaurant DB bistrot is amazing, great food and service.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank malba_bertino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Marquis Miami

Property: JW Marriott Marquis Miami
Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Location: United States > Florida > Miami > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Miami
#3 Family Hotel in Miami
#3 Spa Hotel in Miami
#4 Luxury Hotel in Miami
#5 Business Hotel in Miami
#10 Green Hotel in Miami
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Official Description (provided by the hotel):
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami

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